Busperson - Embassy Suites by Hilton Atlanta Buckhead

Hilton; Atlanta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an established industry player as a Busperson in a vibrant hospitality environment! This role involves setting and clearing dining tables, assisting food servers, and ensuring guest satisfaction through exceptional service. With a commitment to quality and teamwork, you will be part of a dynamic Food & Beverage team that thrives on delivering remarkable experiences. Enjoy the benefits of working in a supportive culture that values your growth and wellbeing. If you're passionate about hospitality and ready to make a difference, this opportunity is perfect for you!

Benefits

Access to DailyPay

Medical Insurance

Mental Health Resources

Paid Time Off (PTO)

Go Hilton travel discount

Parental Leave

Matching 401(k)

Employee Stock Purchase Program

Debt-free education

Career growth and development

Qualifications

• At least 6 months to a year of experience in a busperson or similar position.
• Strong customer service skills and dependability required.

Responsibilities

• Set and prepare tables for dining, including folding napkins and serving water.
• Assist food servers with table service and respond to guest inquiries.
• Stock, maintain, and clean designated food stations.

Skills

Customer Service

Dependability

Teamwork

Adaptability

Education

High School Diploma or equivalent

Job description

Embassy Suites by Hilton Atlanta Buckhead (https://www.hilton.com/en/hotels/atllxes-embassy-suites-atlanta-buckhead/) is searching for their next busperson to join their Food & Beverage team!

The property is located within a mile of the Buckhead Village District and half a mile away from the Buckhead MARTA station. This 326 room property is the perfect opportunity for a Front Office leader who is ready to take charge of a team of 8 team members and support the General Manager in executing their vision of delivering excellent hospitality.

The ideal candidate will hold at least 6 months to a year of experience in a busperson or similar position. Looking for someone dependable with strong customer service skills. Full availability for morning, weekend, and holiday shifts is required.

Shift Pattern: typical shifts from 5:30am-11:30am or 6am-12pm. Weekday, weekend, and holiday availability required.

Pay Rate: $14.65 per hour

The Benefits:

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

1. Access to your pay when you need it through DailyPay
2. Medical Insurance for you and your family
3. Mental Health Resources
4. Best-in-Class Paid Time Off (PTO)
5. Go Hilton travel discount program
6. Supportive parental leave
7. Matching 401(k)
8. Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
9. Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
10. Career growth and development
11. Team Member Resource Groups
12. Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
2. Ensure tableware is in good and working condition and report any defects for repair
3. Stock, maintain and clean designated food station(s)
4. Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
5. Retrieve and transport dirty tableware to dishwashing area
6. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Bars and Restaurants

Title: Busperson - Embassy Suites by Hilton Atlanta Buckhead

Location: null

Requisition ID: HOT0BI1Z

EOE/AA/Disabled/Veterans