Busperson- Bistro Napa

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Atlantis Casino Resort Spa in Reno, Nevada, is seeking a proactive Bus Person to support our dining rooms. You will stock and maintain the bus station, assist servers, refill beverages, and help reset tables quickly to keep guests comfortable.

The role emphasizes guest service, teamwork, and sanitation, with on-site work schedule including evenings and weekends. Prior dining room experience is helpful, and a professional attitude is essential to fit our Four Diamond standard.

Qualifications

• Must be guest-oriented and able to lift and transport large amounts of dishes.
• Experience in food service or dining room is helpful.

Responsibilities

• Stock and maintains bus/dish cart station.
• Ensures necessary supplies, silverware, dishes, and paper products are available.
• Maintains the cleanliness and sanitation of the bus station area(s).
• Performs opening duties to ensure a clean and well organized station.
• Ensures dining room is in guest ready condition.
• Removes unused settings, clears dirty dishes, provides water, coffee, ice tea and soda refills.
• Pre-busses and clears tables to maintain smooth service.
• Greets and seats guests when needed and supports servers.

Skills

Guest service

Teamwork

Communication

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

JOB SUMMARY

The Bus Person position will be responsible for clearing and set up restaurant tables, assisting the food servers in guest needs (ex: refilling drinks). Must be guest-oriented and able to lift and transport large amounts of dishes and silverware. The incumbent in this position, as with all members of the Atlantis Casino Resort Spa Team, is expected to conduct himself/herself in a manner which demonstrates initiative, professionalism, personal awareness, integrity, and exercises confidentiality in the appropriate areas of his/her performance. This position shares in the Atlantis Casino Resort Spa support of the company's Vision, Mission, Values, and consistently performs all functions in a fashion that inspires and motivates others to actively pursue them.

ESSENTIAL JOB FUNCTIONS:

• Stock and maintains bus/dish cart station.
• Ensures necessary supplies, silverware, dishes, and paper products are available.
• Maintains the cleanliness and sanitation of the bus station area(s).
• Performs assigned opening duties to ensure a clean and well organized station with proper supply levels.
• Ensures that the dining room is in guest ready condition.
• Removes unused settings, clears dirty dishes, provides water, coffee, ice tea and soda refills as requested.
• Pre-busses (removes excess dishes) from tables throughout the shift.
• Approaches tables promptly with a warm greeting.
• Assists the Food Servers with guest service.
• Greets and seats guests when a host/hostess is not present.
• As guests depart, clears and resets tables as quickly as possible.
• Removes all dishes and glassware from tables after guest has left.
• Cleans table surface and ensures proper sanitation.
• Sets tables in the proper order according to the company expectations
• Uses a tray/bus tub at all times to clear all tables and to deliver beverages.
• Transports dishes from restaurant bus station area to dishwashing area.
• Sorts and separates silverware, dishes, and glassware in accordance with established guidelines.
• Maintains thorough housekeeping practices of the assigned station before, during and after the shift including floors, walls, chairs and tables.
• Empties and cleans all restaurant trash cans as needed.
• Routinely checks trash cans for discarded tableware and kitchen utensils.
• Retrieves and cleans as necessary.
• Performs other incidental and related duties as required and assigned.

TECHNICAL/PROFESSIONAL KNOWLEDGE (Knowledge/Skills, Education, and Experience)

Previous experience helpful

CERTIFICATES AND LICENSES: Alcohol Awareness

DESIRED COMPETENCIES

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.
• Communication - Communicates clearly and informatively; able to read and interpret written information.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

WORK ENVIRONMENT

The incumbent in this position works on-site at the casino and interfaces with external/internal customers, Team Members, and vendors on a regular basis. The position’s work schedule varies and may include Saturday/Sunday and evening work depending on the needs of the operation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Working at Atlantis Casino Resort Spa in Reno, Nevada, offers a unique and rewarding experience that sets it apart as an employer of choice in the hospitality and gaming industry.

Here are several compelling reasons to consider a career with us, reflecting our commitment to excellence, Team Member growth, and a vibrant workplace culture.

Thanks to its nationally recognized excellence and innovative sustainability practices, Atlantis Casino Resort Spa is an exceptional place to work for anyone seeking a meaningful and dynamic career in hospitality.

Atlantis is recommended by Forbes Travel Guide, with accolades from AAA, TripAdvisor, and Wine Spectator.

Atlantis delivers a culture of high standards and professional pride, where team members have the opportunity to be part of a Four Diamond resort experience and contribute to award-winning venues like the Forbes 4 Star Spa and the Atlantis Steakhouse.

Our team members thrive in a company that leads in environmental stewardship - being the first in northern Nevada to implement eco-forward programs like organics recycling and biodiesel fuel usage.

Atlantis isn't just a place to work - it's a place to grow, be inspired, and make a lasting impact.