Busperson

Rosewood Hotel Group; Santa Fe (NM); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Tips

Job summary

Rosewood Hotel Group in Santa Fe seeks a courteous server to provide proper service and achieve guest satisfaction in line with the restaurant's Standards Manual set by the F&B department management. You will maintain professionalism and flexibility to maximize guest satisfaction.

Check tables, assist with opening side work, and coordinate with the captain and chef on orders. Maintain timely service, greet guests on arrival and departure, and ensure knowledge of all menu items and beverages.

Qualifications

• Friendly and professional service consistent with Rosewood standards.
• Ability to communicate clearly with guests and team.
• Knowledge of menu items and beverage offerings.

Responsibilities

• Check that all tables are set and clean before opening.
• Work under supervision of the captain; coordinate with chef on orders.
• Maintain correct timing for food and monitor guest satisfaction.
• Greet guests on arrival and thank them on departure.
• Assist captain in greeting guests and ensuring service flow.
• Understand all food and beverage items served.
• Compensation between $14.60 and $15.00 per hour plus tips.

Skills

Customer Service

Guest Satisfaction

Communication

Food & Beverage Knowledge

Job description

Responsible for providing properservice and guest satisfaction in the levels of the quality standards of theoperations according to the Standards Manual of the restaurant which has beenset by the management of the F&B dept. Provides courteous, professional,efficient and flexible service consistent with Rosewood Hotel’s standards tomaximize guest satisfaction.

Essential Duties andResponsibilities - (Key Activities) The following are specific responsibilitiesand contributions critical to the successful performance of the position:

• Check that all tables are set,inspect for cleanliness and proper position before opening Restaurant.Responsible for all side jobs prior to the opening. Set up the service cartswith clean and proper items.
• Works under the supervisionof the captain. Communicates with the chef on any special orders. Insures thatcorrect food orders are delivered and served to the guest.
• Keep the right timing for thefood in the kitchen (not too soon or too late). Be aware of the guest needs andsatisfaction. Give continuous service from start to finish.
• Clean tables with theprogress of the meal.
• Assists captain in greeting guest(s)upon arrival and thank you when leaving.
• Have an understanding andknowledge of all food and beverage items served.
• Compensation between $14.60 and $15.00 per hourplus tips