Business Travel Sales Manager

loewshotels; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) plan with company match

Paid sick leave and vacation

Tuition reimbursement

Pet insurance

Complimentary meals in Team Member Caf

Team Member hotel rates and other POS/

Training & development opportunities

Job summary

Loews Regency New York Hotel in New York City seeks a motivated Sales Manager to drive revenue growth and elevate guest experiences. You will build client partnerships, execute sales initiatives, and contribute to property revenue goals through proactive outreach and cross-department collaboration.

The role targets hospitality professionals who value connection, results, and exceptional service, with opportunities for growth within Loews Hotels.

Qualifications

• Minimum of two years of sales experience in the hospitality industry or a related field.
• Experience developing and maintaining client relationships and executing sales strategies across multiple market segments.

Responsibilities

• Develop and implement strategic action plans for assigned market segments through outreach and sales visits.
• Build and maintain a dedicated account base aligned with hotel revenue objectives.
• Monitor and report weekly/monthly activity to leadership, highlighting opportunities and results.
• Collaborate with departments to align sales initiatives with operational goals and brand standards.
• Attend mandatory trainings and perform other duties to support hotel objectives.

Skills

Sales strategy

Account management

Relationship building

Communication

Organization

Multitasking

Job description

Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, Paid Personal Days
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Complimentary meals in Team Member Café while working
• Team Member Hotel Rates, other discounts, perks and more
• Benefits are subject to eligibility and may vary by position

What We're Looking For

We're seeking a motivated and relationship-focused Sales Manager to help drive revenue growth and elevate the guest experience at Loews Hotels. In this role, you will build meaningful client partnerships, execute strategic sales initiatives, and contribute to the achievement of property revenue goals through proactive outreach and collaboration. This position is ideal for a hospitality professional who thrives on connection, results, and delivering exceptional service.

Who You Are

• Effective Communicator : You clearly convey ideas and build strong, credible relationships with clients, peers, and hotel leadership.
• Results-Oriented Professional : You are driven to meet and exceed sales goals while maintaining a focus on long-term revenue growth.
• Practical Problem Solver : You identify challenges quickly and implement thoughtful solutions that enhance client satisfaction and efficiency.
• Organized Multitasker : You manage multiple priorities with precision, maintaining accurate records and follow-through on all sales activities.
• Collaborative Team Player : You work seamlessly across departments, supporting shared goals and contributing to a positive team environment.

Veterans and military spouses are encouraged to apply.

What You'll Do

Sales Strategy & Account Management

• Implement strategic action plans for assigned market segments through targeted outreach, including calls, direct mail, and personal sales visits.
• Develop and maintain a dedicated account base aligned with hotel revenue objectives established by the Director of Sales.
• Consistently meet or exceed annual sales goals outlined in performance objectives.

Client Relationship Development

• Build and sustain strong relationships with clients and prospects by responding promptly to inquiries and following up proactively on leads.
• Address all client correspondence and requests in a timely, professional manner, ensuring high levels of service and satisfaction.
• Diligently pursue and manage all assigned sales leads to maximize business conversion.

Market Intelligence & Reporting

• Monitor local and national competitors to support effective positioning of Loews Hotels within the marketplace.
• Prepare and submit detailed weekly and monthly sales reports to the Director of Sales, highlighting activity, progress, and opportunities.

Collaboration, Compliance & Brand Representation

• Partner with department leaders to align sales initiatives with operational goals and enhance the overall guest experience.
• Uphold company ethics, confidentiality standards, and brand expectations while representing Loews Hotels professionally at all times.
• Stay current on hotel policies, procedures, and industry developments to ensure compliance and effectiveness in all sales activities.
• Perform additional duties as assigned in support of overall hotel and commercial objectives.

Other Responsibilities

• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include

• Minimum of two years of sales experience in the hospitality industry or a related field, with demonstrated success meeting or exceeding sales goals.
• Experience developing and maintaining client relationships and executing sales strategies across multiple market segments.
• Strong organizational and time-management skills with the ability to manage multiple accounts and priorities s