Business Transformation Manager | D365 Program Manager

eNGINE; Pittsburgh (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Travel reimbursement

Job summary

eNGINE is seeking a Business Transformation Program Manager to lead a major initiative based on Microsoft Dynamics 365 CE. You will own the program, manage plans, risks, and critical decisions, and coordinate with executive leadership, IT, and vendors.

You will drive design sessions, track KPIs, manage change, and ensure documentation is complete and signed off. On-site work with EST hours and two weeks per month travel are expected initially.

Qualifications

• Strong hands-on experience with Microsoft Dynamics 365 CE in a heavily customized environment.
• Proven track record leading large-scale business transformation or ERP/CRM programs.
• Vendor management experience, including contract review and invoice oversight.
• Excellent facilitation skills and ability to advise executive leadership.
• Organizational change management (OCM) experience and strong documentation discipline.

Responsibilities

• Acting as the overall Program Manager/PMO leader for the business transformation effort.
• Managing and reporting on project KPIs, risks, issue lists, design gaps, and key decisions.
• Building and maintaining the overall project plan with dependencies and critical path.
• Ensuring business, IT, and vendor documentation gets completed and signed off.
• Supporting organizational change management (OCM) and related communications.
• Providing strategic input to executive leadership and subject matter experts.

Skills

Vendor management

Executive communication

Facilitation

Change management

Documentation discipline

Stakeholder management

Tools

Microsoft Dynamics 365 CE

Job description

Business Transformation Program Manager | D365 CE

About eNGINE:

eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE.

The Role:

eNGINE is looking for a Business Transformation Program Manager to lead a major business transformation initiative built on Microsoft Dynamics 365 CE. Finance & Supply Chain (FSC) experience is a plus, but CE is where you need to be strong. You'll be the person holding the whole program together: plans, risks, decisions, vendor relationships, and the people in the room who need clear answers.

What You'll Own:

• Acting as the overall Program Manager/PMO leader for the business transformation effort
• Managing and reporting out on project KPIs, risks, issue lists, design gaps, and key decisions
• Building and maintaining the overall project plan, including dependencies and critical path
• Ensuring business, IT, and vendor documentation — technical specs, requirements, SOPs, and more — gets completed and signed off
• Supporting organizational change management (OCM) and related communications
• Providing strategic input directly to executive leadership and subject matter experts across the business
• Controlling scope during design sessions, issue resolution, and enhancement requests, balancing quality, time, and cost — and escalating to leadership when thresholds are triggered
• Driving requirements and design sessions through to completion, including design review and approval
• Facilitating daily project team stand-ups with the implementation partner, IT leadership, change management leadership, and other stakeholders as needed
• Supporting vendor management, including biweekly invoice review with IT leadership
• Leading detailed contract reviews with Legal and IT leadership, including researching vendor documentation to determine whether credits or refunds are owed
• Project managing business unit and departmental readiness plans, including training coordination and go-live planning
• Taking on other responsibilities as needed and mutually agreed with leadership

What You Bring:

• Strong hands-on experience with Microsoft Dynamics 365 CE in a heavily customized environment
• Familiarity with Finance & Supply Chain (FSC) is a plus, though depth in CE matters more
• Proven vendor management experience, including contract review and invoice oversight
• A track record leading large-scale business transformation or ERP/CRM implementation programs
• Strong organizational change management (OCM) experience
• Comfort communicating with and advising executive leadership
• Excellent facilitation skills for design sessions, stand-ups, and cross-functional meetings
• Strong documentation discipline across technical, business, and vendor-facing materials
• Must be comfortable working EST hours
• Will require 2 weeks/month on-site for the first 2 months (reimbursed travel)

Next Steps:

No C2C, relocation, referral, or sponsorship candidates for this role.