Business Transformation Intern

Genworth Financial, Inc.; Raleigh (NC); Hybrid; USD 4,000 - 7,000; Full time

Job summary

Enact Holdings, Inc. in Raleigh, NC seeks a Business Transformation Intern to support the Enterprise Analytics team on end-to-end workflow design using low-code technologies.

The 12-week internship begins May 17, 2027, and offers collaboration with industry experts, internship events, and hands-on experience with AI-enabled workflows. You will translate business needs into orchestrated workflow logic, learn current processes, identify bottlenecks, and help move a priority use case from discovery

Qualifications

• Currently pursuing an undergraduate or graduate degree in business analytics, data analytics, operations, industrial engineering, information systems, business administration, or a related field.

Responsibilities

• Collaborate with business customers and key stakeholders to understand objectives, document business requirements, and map current-state workflows.
• Design future-state workflow orchestration that coordinates tasks, decisions, approvals, notifications, data capture, routing, status tracking, human decision points, and exception handling.
• Configure and deploy a low-code workflow prototype using the Power Platform or other IT approved workflow management tool, based on the needs of the selected business use case.
• Build prototype components that operate together as an end-to-end workflow, including orchestration, user interactions, analytics, and AI-enabled experiences where they add business value.
• Use workflow results, user feedback, and business measures to identify bottlenecks, failed handoffs, delays, rework, adoption needs, and additional optimization opportunities, while supporting Enact values of Improvement and Connection through collaboration, internship events, and development opportunities.

Skills

Workflow orchestration

Agile methods

Communication

Critical thinking

Learning ability

Education

Pursuing degree in business analytics or related field

Tools

MS Power Platform

Low-code platforms

Job description

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there. We’re looking for a Business Transformation Intern in Raleigh, NC to join us in fulfilling our mission while utilizing our values of excellence, improvement, and connection. In addition to the multiple weekly events attended by all interns, you’ll work alongside industry experts for a 12-week internship beginning May 17, 2027. The Business Transformation Intern will work in our Enterprise Analytics department and help design and implement an end-to-end business workflow using workflow orchestration and low-code technologies. Working with business stakeholders, you will learn the current process, identify pain points, and translate business needs into orchestrated workflow logic. You will also study how artificial intelligence (AI) can surround and enhance the workflow experience. You will help move a priority use case from discovery and process design through prototype deployment, user feedback, and business-value assessment.

LOCATION

Enact Headquarters, Raleigh, NC – Hybrid Schedule

YOUR RESPONSIBILITIES

• Collaborate with business customers and key stakeholders to understand objectives, document business requirements, and map current-state workflows.
• Design future-state workflow orchestration that coordinates tasks, decisions, approvals, notifications, data capture, routing, status tracking, human decision points, and exception handling.
• Configure and deploy a low-code workflow prototype using the Power Platform or other IT approved workflow management tool, based on the needs of the selected business use case.
• Build prototype components that operate together as an end-to-end workflow, including orchestration, user interactions, analytics, and AI-enabled experiences where they add business value.
• Use workflow results, user feedback, and business measures to identify bottlenecks, failed handoffs, delays, rework, adoption needs, and additional optimization opportunities, while supporting Enact values of Improvement and Connection through collaboration, internship events, and development opportunities.

YOUR QUALIFICATIONS

• Currently pursuing an undergraduate or graduate degree in business analytics, data analytics, operations, industrial engineering, information systems, business administration, or a related field.
• Working knowledge of workflow orchestration, MS Power Platform, business process automation, or low-code development concepts, including triggers, conditions, approvals, connectors, routing, and exception handling.
• Familiarity with AI, GenAI, MS copilot, or AI-enabled business solutions, and an interest in applying these capabilities within orchestrated business workflows.
• Knowledge of design thinking, human-centered design, process mapping, prototype development, Agile ways of working, or continuous improvement methods.
• Ability to learn business processes quickly, ask thoughtful questions, and translate business goals into practical workflow solutions that combine process, analytics, automation, and AI appropriately.
• Aptitude for critical thinking, structured problem-solving, effective communication, and creating sustainable, measurable solutions.
• Experience gained through coursework, certifications, student projects, internships, or independent learning is welcome.

COMPANY

Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower‑centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership. By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community. We also support our colleagues’ philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers. We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

WHY WORK AT ENACT

We bring innovative thinking to the situations at hand. We seek out and incorporate diverse views to strengthen our outcomes. We work on challenging and rewarding projects.

We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.