Business Test Analyst I

001 BlueCross and BlueShield of South Carolina; Columbia (SC); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Subsidized health plans

Dental and vision coverage

401k with company match

Life Insurance

Paid Time Off

On-site cafeterias and fitness centers

Education Assistance

Service Recognition

National discounts

Job summary

BlueCross BlueShield of South Carolina is seeking a tester to coordinate and perform testing for major system enhancements. You will review documents, create test matrices, and execute test cases while liaising between operations and Information Systems.

Hybrid office environment with onsite training and eventual remote work. The role requires a High School Diploma and 2 years in related processing support systems, plus strong communication, analytical skills, and attention to detail.

Qualifications

• High School Diploma or equivalent.
• 2 years of experience working in related processing support systems.
• Basic business math skills.
• Strong verbal and written communication skills.
• Related systems support knowledge.
• Strong research and analytical skills.
• Attention to detail.
• Proficiency with Microsoft Office.

Responsibilities

• Prepares and reviews test data and test matrices for system changes.
• Develops test matrices to accurately reflect changes and details expected outcome.
• Executes test cases and evaluates test results for errors.
• Reports problems through appropriate channels and suggests corrections for a successful implementation.
• Utilizes internal and external software necessary to support testing and development of skills.
• Researches and documents system problems and assists in their resolution.
• Reviews and completes various daily reports to ensure system is performing as expected.
• Prepares written reports and analysis, including recommendations pertaining to system functionality.
• Utilizes internal and external applications for technical research of system issues.
• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications.
• In addition, assists customers and testers with issues that arise both in production and during testing.

Skills

Verbal and written communication

Related systems support knowledge

Research and analytical skills

Attention to detail

Basic business math skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Position Purpose

Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices, and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long-term resolution. May also partner/communicate with other internal/external customers/plans.

Location

Location: This position is full-time (40-hours/week) Monday-Friday in a hybrid office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:30AM-5:00PM. It may be necessary, given the business need to work occasional overtime. Training for this role is onsite at 4101 Percival Road Columbia SC 29229. After the 6-week onsite training period, the role will be fully remote. Sponsorship: This position is not eligible for sponsorship now or in the future.

What You’ll Do

• Prepares and reviews test data and test matrices for system changes.
• Develops test matrices to accurately reflect changes and details expected outcome.
• Executes test cases and evaluates test results for errors.
• Reports problems through appropriate channels and suggests corrections for a successful implementation.
• Utilizes internal and external software necessary to support testing and development of skills.
• Researches and documents system problems and assists in their resolution.
• Reviews and completes various daily reports to ensure system is performing as expected.
• Prepares written reports and analysis, including recommendations pertaining to system functionality.
• Utilizes internal and external applications for technical research of system issues.
• Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications.
• In addition, assists customers and testers with issues that arise both in production and during testing.

Required Education

• High School Diploma or equivalent

Required Work Experience

• 2 years of experience working in related processing support systems.

Required Skills and Abilities

• Basic business math skills.
• Strong verbal and written communication skills.
• Related systems support knowledge.
• Strong research and analytical skills.
• Attention to detail.

Required Software and Tools

• Microsoft Office.

Our Comprehensive Benefits Package Includes The Following

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy‑related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case‑by‑case basis. We participate in E‑Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

Veterans Welcome!

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S. C., at Ft. Jackson. If you are a full‑time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty.