Business Technology Program Specialist

Susquehanna International Group, LLP; Bala Cynwyd (PA); On-site; USD 110,000 - 140,000; Full time

Job summary

Susquehanna International Group, LLP is seeking a highly organized Business Technology Program Specialist to lead and coordinate complex technology initiatives. This role spans strategy from concept through execution, partnering with technical leads to align business objectives with architecture and operations.

You will manage multiple concurrent projects involving onboarding, infrastructure, hardware lifecycle management, and application enablement, requiring meticulous attention to detail and

Qualifications

• 3–8 years of experience bridging business and technology teams in IT/PM roles.
• Strong technical curiosity with the desire to understand applications, infrastructure, processes, and dependencies.
• Advanced experience using Microsoft Excel (pivot tables).
• Proven ability to manage multiple complex projects with changing priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Strong communication skills with technical and non-technical stakeholders.

Responsibilities

• Drive success across multiple cross-functional technology and operational projects from planning through execution.
• Partner with business and technology stakeholders to translate requirements into actionable project plans.
• Coordinate priorities across multiple technology teams, balancing initiatives and changing needs.
• Develop project plans, timelines, risk assessments, status reports, and communication plans.
• Drive large-scale onboarding and enablement initiatives ensuring technology, access provisioning, hardware, equipment, and logistics are delivered on schedule.
• Coordinate infrastructure and operational initiatives including hardware procurement and deployments.
• Act as liaison between business stakeholders, engineering, infrastructure, procurement, deployment teams, and IT groups.
• Monitor execution, identify risks, remove blockers, and ensure deliverables are completed.
• Develop understanding of applications and tech landscape to improve prioritization and decision-making.
• Coordinate with global offices to align initiatives with international stakeholders.
• Identify opportunities to automate and improve processes for efficiency.

Skills

Excel (Pivot tables)

Project management

Stakeholder management

Cross-functional collaboration

Strategic thinking

Communication

Technical curiosity

PM tools

Tools

Jira

Azure DevOps

Microsoft Project

Smartsheet

Job description

Overview

We are seeking a highly organized and technically adept Business Technology Program Specialistto take ownership and coordinate complex operational and technology initiatives across our global organization. This is not a traditional project coordinator role. We are looking for someone who wants to understand the technology, business objectives, and operational landscape well enough to drive projects strategically from concept through execution and further iteration. You will partner with technical team leads, understanding how systems work together, and help the business prioritize and execute initiatives that improve operational efficiency.

This role will own and drive multiple concurrent projects supporting employee onboarding, infrastructure, hardware lifecycle management, application enablement, and other technology initiatives. Success requires exceptional attention to detail, flexibility in a fast-changing environment, and the ability to build strong partnerships across business and technical teams globally.

What You’ll Do

• Drive success across multiple cross-functional technology and operational projects from planning through execution.


• Partner with business and technology stakeholders to understand requirements and translate them into actionable project plans.


• Coordinate priorities across multiple technology teams, balancing competing initiatives and changing business needs.


• Develop project plans, timelines, risk assessments, status reporting, and communication plans.


• Drive large-scale employee onboarding and enablement initiatives, ensuring technology, access provisioning, hardware, equipment, and logistics are delivered accurately and on schedule.


• Coordinate infrastructure and operational initiatives including hardware procurement, server deployments, office technology upgrades, and environment enhancements.


• Act as a liaison between business stakeholders, engineering, infrastructure, procurement, deployment teams, and other IT organizations.


• Monitor project execution, proactively identify risks, remove blockers, and ensure deliverables are completed without details falling through the cracks.


• Develop a deep understanding of the organization's applications, systems, and technology landscape to improve prioritization and decision-making.


• Partner with global teams across multiple offices to coordinate initiatives with international stakeholders.


• Continuously identify opportunities to improve processes, automate manual activities, and increase operational efficiency.

What we’re looking for

3-8 years of relevant experience bridging business and technology teams, in roles such as IT business partner, technical business analyst, business systems analyst, and IT project management.

Strong technical curiosity with the desire to understand applications, infrastructure, business processes, and system dependencies.

Advanced experience using Microsoft Excel (including pivot tables)

Proven ability to manage multiple complex projects simultaneously while adapting to changing priorities.

Excellent organizational skills with exceptional attention to detail and follow-through.

Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.

Ability to think strategically while remaining focused on operational execution.

Experience supporting infrastructure, deployment, hardware lifecycle, data center, cloud, or enterprise technology initiatives is a plus.

Comfortable working in a fast-paced environment supporting business-critical technology.

Ability to think on your feet and make critical decisions during high pressure moments.

Working knowledge of enterprise technology, including infrastructure, hardware, networking, software development lifecycle, databases, and enterprise applications.

Understanding of software development processes and technology concepts

Experience with project management tools such as Jira, Azure DevOps, Microsoft Project, Smartsheet, or similar.

Interest in leveraging AI tools to improve project delivery and operational efficiency is a plus

Previous hands-on technical experience as a software developer, systems engineer, infrastructure engineer or similar technical role is a plus

Visa sponsorship for work authorization is not available for this position now or in the future.

#RH1