Business Technology Manager

640 SERVICE OKLAHOMA; Oklahoma City (OK); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Benefits package

Retirement plan with 7% match

11 paid holidays

15 days annual leave (increases with 5

15 days paid sick leave

Longevity payments

Job summary

The Service Oklahoma (SOK) is seeking a Business Technology Manager to coordinate technology initiatives and act as the primary liaison between business units and technical teams. You will ensure projects align with operational needs, are implemented effectively, and are adopted across the agency.

This role manages project tracking, supports technology implementations, and oversees integration requests with external partners, working with operations, product teams, and vendors to ensure

Qualifications

• Bachelor’s degree in business administration, information systems, public administration, or related field.
• Plus two years of experience in project coordination, business analysis, technology implementation, or related field.
• OR six years of experience in project coordination, business analysis, technology implementation, or related field.

Responsibilities

• Coordinate agency technology initiatives from intake through implementation.
• Track timelines, milestones, and deliverables to stay on schedule.
• Collaborate with operations, communications, and digital teams for adoption.
• Communicate business requirements and priorities to technical teams.
• Supervise and mentor the Business Analyst and System Security Specialist.
• Maintain centralized tracking and provide status updates to leadership.
• Identify risks and work with stakeholders to resolve issues.

Skills

Project management

Cross-functional teamwork

Organizational skills

Analytical thinking

Written & verbal communication

Attention to detail

Stakeholder coordination

Requirements translation

Education

Bachelor's degree in business administration, information systems, public administration or related

2+ years in project coordination or business analysis

6 years experience in project coordination or related field

Tools

Smartsheet

Asana

Trello

Microsoft Project

Job description

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best‑in‑class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $85,000.00.

The Service Oklahoma offers a generous benefits package, including a benefits allowance to offset the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

Job Description

POSITION SUMMARY

The Business Technology Manager coordinates business‑driven technology initiatives and serves as the primary liaison between business units and technical teams. This role ensures technology projects align with operational needs, are implemented effectively, and are successfully adopted across the agency. This position manages project tracking, supports technology implementations, and oversees integration requests and changes involving agency systems and external partners. The Business Technology Manager works closely with operations, communications, product teams, and technical vendors to ensure projects are clearly defined, coordinated, and delivered successfully.

POSITION RESPONSIBILITIES

Technology Project Coordination

Coordinates agency technology initiatives from intake through implementation. Tracks project timelines, milestones, and deliverables to ensure projects remain on schedule. Works with operations, communications, and digital teams to support successful implementation and adoption of technology initiatives. Collaborates with technical teams and vendors to communicate business requirements and project priorities. Supports business readiness activities including testing coordination, training support, and rollout planning.

Business and Technology Liaison

Serves as a point of coordination between business teams and technical partners. Works with operational stakeholders to gather and document business needs for system enhancements and technology projects. Ensures stakeholders understand project scope, timelines, and operational impacts. Helps resolve project issues by coordinating communication across business and technical teams.

Team Leadership

Supervises the Business Analyst and System Security Specialist. Provides oversight and guidance for business analysis, documentation, and project coordination activities. Supports workload prioritization, staff development, and alignment with agency priorities.

Project Tracking and Reporting

Maintains centralized tracking of technology initiatives, requests, and milestones. Provides status updates to leadership and key stakeholders. Uses project management tools manage project activities and deliverables. Identifies risks or delays and works with stakeholders to resolve issues. Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency in project management and tracking tools
• Collaborative mindset with both business and technical teams
• Strong project coordination and organizational skills
• Strong analytical thinking and problem‑solving skills
• Excellent written and verbal communication skills
• Attention to detail and ability to manage multiple priorities
• Ability to coordinate cross‑functional teams and stakeholders
• Ability to translate business needs into clear technology requirements

EDUCATION & EXPERIENCE

The preferred minimum qualifications for this position are:

• Bachelor’s degree in business administration, information systems, public administration, or a closely related field; plus two (2) years of experience in project coordination, business analysis, technology implementation, or a closely related field.
• OR six (6) years of experience in project coordination, business analysis, technology implementation, or closely related field.
• OR a combination of education and/or experience.

Preference may be given to candidates who:

• Have experience coordinating technology or system implementation projects.
• Have experience working with cross‑functional teams including operations, communications, and technical staff.
• Have experience supporting system integrations or technology partnerships.
• Have experience using project management tools such as Smartsheet, Asana, Trello, or Microsoft Project.
• Demonstrate strong organizational skills with the ability to manage multiple initiatives and deadlines.
• Have the ability to communicate technical concepts to non‑technical audiences.

SPECIAL REQUIREMENTS

The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency. This position may require occasional travel. The selected candidate must be willing and able to perform all job‑related travel. State vehicles may be available, but reliable transportation may be required for local travel. This position works in a comfortable office setting with a computer for a large percentage of the workday.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Agency Contact Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here.

Industries: Government Administration Worker Size: 10,001+ Employees Headquarters: Oklahoma City, Oklahoma. Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment.