Business Technology Manager

Apex Systems; Brooklyn (OH); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

ESPP

HSA

EAP with counseling

Certification & training programs

Job summary

Everforth Apex is seeking an experienced Technology Delivery Leader to oversee the LoanIQ ecosystem, driving development, modernization, and governance of commercial lending platform solutions. You will manage a portfolio spanning origination, servicing, collateral, payments, and syndications, coordinating with cross-functional teams to ensure compliance and operational excellence.

You will lead modernization initiatives, cloud transformations, and multi-year programs while partnering with

Qualifications

• Bachelor's degree in computer science, information systems, engineering, or equivalent.
• 5+ years leading technical teams and technology initiatives.
• Hands-on with .NET, C#, ASP.NET, Web Services, REST APIs and SQL Server.
• Experience with LoanIQ or commercial lending platforms is desirable.
• Strong沟通与跨职能协作能力，能与高管及技术领导层互动。

Responsibilities

• Own delivery, support, and continual improvement of the LoanIQ portfolio and integrations.
• Translate business requirements into technology solutions with impact on operations.
• Lead modernization initiatives using .NET, SQL Server, APIs, and cloud services.
• Collaborate with architects, product owners, BAs, PMs, QA, and operations to meet standards.
• Manage roadmaps, debt, upgrades, and regulatory initiatives.
• Provide leadership during incidents and drive permanent resolutions.
• Lead multi-year modernization programs and cloud transformation efforts.
• Manage vendor relationships for contracted products and services.
• Ensure smooth deployment of releases and production support transitions.
• Mentor high-performing tech teams and promote accountability and innovation.
• Communicate status, risks, milestones, and guidance to senior leadership.
• Champion Agile, release governance, and SDLC compliance.

Skills

Leadership

Agile delivery

Stakeholder management

Communication

Problem solving

Strategic thinking

Mentoring

Education

Bachelor's degree in CS/IS/Engineering

Tools

.NET (C#, ASP.NET)

SQL Server

APIs (REST)

Cloud services

Enterprise integration platforms

Job description

Job Summary

Utilizes technical expertise, business acumen, delivery leadership, and strategic thinking to lead the development, support, modernization, and governance of the LoanIQ application ecosystem. Responsible for managing a portfolio of commercial lending technology solutions, ensuring alignment with business objectives, regulatory requirements, operational excellence, and enterprise technology standards. Leads cross-functional teams in delivering scalable solutions that support loan origination, servicing, collateral management, payments, participation, syndications, and commercial lending operations.

Job #

3052840

Job Description

Utilizes technical expertise, business acumen, delivery leadership, and strategic thinking to lead the development, support, modernization, and governance of the LoanIQ application ecosystem. Responsible for managing a portfolio of commercial lending technology solutions, ensuring alignment with business objectives, regulatory requirements, operational excellence, and enterprise technology standards. Leads cross-functional teams in delivering scalable solutions that support loan origination, servicing, collateral management, payments, participation, syndications, and commercial lending operations.

Essential Functions

• Own, oversee, and drive delivery, support, and continuous improvement of the LoanIQ application portfolio, associated integrations, databases, and supporting platforms.
• Partner with Commercial Lending business stakeholders to understand strategic priorities and translate business requirements into technology solutions that improve operational efficiency and client experience.
• Lead development and modernization initiatives leveraging .NET technologies, SQL Server, APIs, cloud services, and enterprise integration platforms.
• Collaborate with Enterprise Architects, Product Owners, Business Analysts, Project Managers, QA teams, Infrastructure teams, and Operations partners to successfully deliver projects while meeting risk, security, audit, and compliance standards.
• Manage application roadmaps, technical debt, platform upgrades, infrastructure changes, and regulatory initiatives impacting LoanIQ.
• Provide leadership during production incidents, perform root cause analysis, and drive permanent resolution of critical issues.
• Lead implementation of multi-year strategic programs involving LoanIQ modernization, system integrations, automation initiatives, and cloud transformation efforts.
• Manage relationships with third-party vendors and technology partners to ensure successful delivery of contracted products and services.
• Ensure successful deployment of application releases and seamless transition of enhancements into production support processes.
• Build and mentor high-performing technology teams while fostering a culture of accountability, innovation, and continuous improvement.
• Communicate project status, risks, milestones, and strategic recommendations to senior leadership and executive stakeholders.
• Drive Agile delivery practices, release governance, SDLC compliance, and continuous improvement initiatives.

Education

• Bachelor's degree in computer science, Information Systems, Engineering, or a related field OR equivalent experience (required)

Work Experience

• 5+ years of experience leading technical teams and managing technology initiatives.
• Experience with LoanIQ or commercial lending platforms, or related technologies is highly desirable.
• Hands-on experience with Microsoft .NET technologies, C#, ASP.NET, Web Services, REST APIs, and SQL Server.
• Strong understanding of commercial lending processes, loan servicing, payments, collateral management, or syndicated lending is preferred.
• Comfortable with agile software development methodologies and tools. Google Cloud Certification plus
• Proven ability to interact effectively with business executives and technology leadership teams

Preferred

• 7+ years of experience in enterprise application development, support, or technology delivery.
• Use Generative AI and AI-assisted tools to improve daily technology and business processes.
• Familiarity with AI-assisted software development

Skills

• Extensive experience with consulting on development and delivery of new or enhanced business applications.
• Working knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Extensive experience with marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply this knowledge appropriately to benefit the organization.
• Ability to build trusted relationships with business leaders, operations teams, and executive stakeholders.
• Ability to influence decisions and gain alignment across multiple organizations.
• Skilled at translating complex technical concepts into business-focused outcomes.
• Strong analytical mindset with the ability to evaluate complex business and technical challenges.
• Ability to identify root causes, evaluate alternatives, and implement effective solutions.
• Proven experience making sound decisions in high-pressure and ambiguous situations.
• Ability to anticipate risks and proactively develop mitigation strategies.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Work Location Category

• Hybrid (3+ days)

Benefits

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.