Business Technology Analyst – AI

Jobtailor; Minnesota; On-site; USD 90,000 - 150,000; Full time

Job summary

Jobtailor is seeking a senior Business Analyst to partner with product managers, data scientists, and risk teams to advance AI-driven mortgage and home equity origination solutions. You will translate business needs into clear requirements, define data needs, support testing, and help govern AI initiatives while aligning with regulatory and operational requirements.

This role emphasizes collaboration across the origination lifecycle and driving continuous improvement through KPIs and agile

Qualifications

• Bachelor's degree or equivalent work experience.
• 10+ years of direct experience with project management responsibilities.
• Ability to analyze business needs, plan meetings, and present findings.
• Strong understanding of project management techniques and testing processes.
• Ability to develop test schedules, review testing plans, track issues, and report results.
• Proficient in Microsoft Office applications and related tools.
• Strong communication, leadership, and analytical skills.
• Experience in mortgage lending or related consumer lending environments (preferred).
• Knowledge of AI, large language models (LLMs), and AI-powered solutions is a plus.

Responsibilities

• Partner with product managers, stakeholders, data scientists, and technology teams to support AI-driven mortgage/home equity origination solutions.
• Elicit, analyze, document, and translate business needs into clear requirements, user stories, acceptance criteria, and workflow designs.
• Define data requirements, model inputs/outputs, decisioning logic, and workflow integrations.
• Facilitate stakeholder alignment through requirements workshops and backlog refinement.
• Support test planning, user acceptance testing, implementation readiness, and validation of AI solutions.
• Contribute to AI governance, risk management, regulatory compliance, and audit documentation.
• Engage in KPI tracking, continuous improvement, dependency management, and Agile delivery activities.

Skills

Requirements elicitation

Stakeholder management

Agile delivery

Data analysis

Test planning

Regulatory compliance

AI governance

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Responsibilities

• The Business Analyst partners with product managers, business stakeholders, data scientists, and technology teams to support the delivery of AI-driven solutions that enhance and modernize the end-to-end Mortgage and Home Equity origination experience.
• This role is responsible for eliciting, analyzing, documenting, and translating business needs into clear functional and non-functional requirements, user stories, acceptance criteria, and workflow designs that enable the successful development and implementation of AI-powered capabilities.
• Collaborates across the origination lifecycle to define data requirements, model inputs and outputs, decisioning logic, and workflow integrations while ensuring business context is incorporated into solution design and evaluation.
• Facilitates stakeholder alignment through requirements workshops, backlog refinement, and cross-functional working sessions, serving as a liaison between business and technical teams.
• Responsibilities include supporting test planning, user acceptance testing, implementation readiness, and validation of AI-driven solutions to ensure alignment with business objectives and operational needs.
• Supports AI governance, model risk management, regulatory compliance, audit documentation, and control requirements, partnering with Risk and Compliance teams to ensure solutions meet established standards.
• Contributes to performance measurement, KPI tracking, continuous improvement initiatives, dependency management, and Agile delivery activities to help drive successful adoption and business outcomes.

Qualifications

• Bachelor's degree, or equivalent work experience
• 10 or more years of direct experience with project management responsibilities
• Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
• Strong understanding and use of project management techniques and testing processes and supervises their use
• Ability to develop test schedules, review testing plans, track test issues and report on test results
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Strong project management, organization and analytical skills
• Strong interpersonal, verbal, written and presentation communication skills
• Strong leadership and negotiation skills
• Extensive knowledge of a business line or function area
• Experience in mortgage lending, home equity lending, or related consumer lending environments.
• Knowledge of artificial intelligence (AI), large language models (LLMs), and AI-powered solutions, with experience supporting or implementing AI capabilities within a business environment preferred.
• Demonstrated ability to think strategically, challenge conventional approaches, and provide innovative insights that drive business and process improvements.
• Forward-thinking mindset with a passion for emerging technologies, continuous improvement, and transforming customer and employee experiences.
• Ability to evaluate complex business challenges and recommend creative, data-driven solutions that support organizational objectives.