BUSINESS TAXES REPRESENTATIVE

CA Department of Tax and Fee Administration; California; Hybrid; USD 50,000 - 77,000; Full time

Job summary

The California Department of Tax and Fee Administration (CDTFA) is hiring a Tax Representative to handle business taxes, advise taxpayers, and enforce compliance. The role supports hybrid telework, with required in-office days, and focuses on delinquent tax collection, account reviews, and advisory services.

Salary ranges from $4,470 to $6,924 per month, with training provided and opportunities for career advancement within the CDTFA’s tax programs. Final filing date is November 24, 2026.

Qualifications

• Knowledge of computer programs, such as MS Office (Word, Excel, PowerPoint, Teams, Outlook).
• Ability to prioritize workload and meet deadlines.
• Ability to be a self-starter.
• Experience and/or ability to interpret laws, rules, regulations, policies, and procedures.

Responsibilities

• Provide assistance to taxpayers to ensure compliance with tax laws and collect delinquent taxes.
• Review taxpayer account history to determine appropriate action to be taken.
• Perform skip tracing activities.
• Set up payment arrangements.
• Bill, cancel, or adjust amounts due.
• Provide advisory services verbally and in writing in response to inquiries regarding the various tax and fee programs administered by CDTFA.

Skills

MS Office suite

Prioritization

Self-starter

Legal/regulatory interpretation

Tools

MS Office (Word, Excel, PowerPoint, Teams, Outlook)

Job description

CA Department of Tax and Fee Administration

JC-538298 - Tax Representative BUSINESS TAXES REPRESENTATIVE

$4,470.00 - $6,924.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/24/2026

Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.

To learn more about us, please see CDTFA Gateway to NewOpportunities video Working for the California state government allows an opportunity to be of service to your fellow Californians. Working with the California Department of Tax & Fee Administration (CDTFA) means doing that PLUS helping businesses and taxpayers across our state in ways you may not have imagined. You will be fully trained while receiving all the tools you need to perform your job well. You will also be given the opportunity of lifelong career advancement along the way. At the CDTFA, we believe in lifting each other up and supporting our team members to be their very best. We offer mentoring and training to all team members with the hopes you find your path to excellence. The Business Taxes Representative will be trained to perform tasks, such as:

• Provide assistance to taxpayers to ensure compliance with tax laws and collect delinquent taxes.
• Review taxpayer account history to determine appropriate action to be taken.
• Perform skip tracing activities.
• Set up payment arrangements.
• Bill, cancel, or adjust amounts due.
• Provide advisory services verbally and in writing in response to inquiries regarding the various tax and fee programs administered by CDTFA.

You will find additional information about the job in the Duty Statement.

Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.

Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Working Conditions

• Position may be located in a high-rise building.
• Standard office environment.
• Requires being in a stationary position, consistent with office work, for extended periods of time.
• Daily use of a personal computer, office equipment, and/or telephone.
• Telework is partially available.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• BUSINESS TAXES REPRESENTATIVE

BUSINESS TAXES REPRESENTATIVE $4,470.00 - $5,078.00A $4,610.00 - $5,496.00B $5,528.00 - $6,924.00C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three (23%) percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.

• This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
• Position requires employee to be fingerprinted and successfully pass a background investigation.
• Travel may be required up to five percent (5%) of the time.

Education: For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency. Foreign education credential evaluation services can be found at https://www.naces.org .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of computer programs, such as MS Office (Word, Excel, PowerPoint, Teams, Outlook).
• Ability to prioritize workload and meet deadlines.
• Ability to be a self-starter.
• Experience and/or ability to interpret laws, rules, regulations, policies, and procedures.

CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.

The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities.

Working for the State offers great opportunities, generous benefits, and career development. In addition, you can look forward to:

• Nearby (third-party) parking.
• Convenient to public transportation.
• Located near multiple eateries, major freeway access.

For more information about the outstanding benefits offered to State Employees https://www.calhr.ca.gov/employees/Pages/salary-and-benefits.aspx

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Department Website: http://www.cdtfa.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.