Business Systems Specialist (Project Synergy Reporting Lead)

City of Richmond, Virginia; University Center (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

The City of Richmond seeks a Business Systems Specialist to lead the design and management of reporting solutions using Oracle Analytics Cloud. This role involves understanding business reporting needs and developing efficient reporting frameworks that support departmental objectives, ensuring accuracy and adherence to governance standards. The ideal candidate will have strong analytical skills, familiarity with Oracle tools, and a commitment to enhancing reporting processes.

Benefits

Virginia Retirement System (VRS)

Tuition Assistance Program

Referral Bonus

Language Incentive

Qualifications

• Two years of end-user support and systems testing experience.
• Minimum of 5 years in a reporting or analytics role preferred.
• Oracle certifications are a plus.

Responsibilities

• Design and develop reporting solutions using Oracle Analytics Cloud.
• Establish best practices for reporting implementations.
• Collaborate with business stakeholders to gather reporting requirements.

Skills

Data Analysis

SQL

Problem Solving

Communication

Education

Associate's degree in computer science or related field

Tools

Oracle Cloud Reporting Tools

Oracle Analytics Cloud

Job description

Business Systems Specialist (Project Synergy Reporting Lead)

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Are you Richmond R.E.A.D.Y ? R espect. E quity. A ccountability. D iversity… YOU !!!

About

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• T uition Assistance Program
  
  

Description

City of Richmond Department of Public Utilities is seeking a qualified Business Systems Specialist (Project Synergy Reporting Lead) to design, develop and manage reporting solutions within Oracle Analytics Cloud (OAC). The incumbent will be responsible for understanding functional, businesses and interpreting reporting requirements to deliver solutions that utilize Oracle Reporting tools. The Project Synergy Reporting lead ensures data accuracy, enhances reporting capabilities and provides leadership in creating a robust reporting framework that supports all business functions. Additionally the incumbent will work closely with business teams to understanding reporting needs, develop standardized and custom reports, in support of business objectives. The role requires strong understanding of Reporting tools report optimization and data governance

Duties include but are not limited to

• Develop and maintain a comprehensive reporting strategy aligned with business objectives.
• Design the architecture of reporting solutions within Oracle Analytics Cloud, ensuring scalability, performance, and security.
• Establish the best practices, standards, and governance for reporting implementations across the organization
• Design, develop, and deploy reports and dashboards using Oracle Cloud reporting tools.
• Ensure data accuracy and consistency across all reports and analytics solutions.
• Create and maintain documentation of reporting processes, standards, and procedures.
• Work closely with business stakeholders to gather and understand reporting requirements.
• Collaborate with IT and data teams to ensure data integrity and availability.
• Provide training and support to end-users on Oracle Cloud reporting tools and solutions.
• Monitor and optimize the performance of reporting solutions.
• Troubleshoot and resolve issues related to report generation and data extraction.
• Ensure reporting solutions comply with organizational data governance and security policies as set forth by the City of Richmond Department of Information Technology (DIT).
• Stay updated with the latest Oracle Cloud features and industry best practices from reporting perspective.
• Identify opportunities for improving reporting processes and solutions.
• Lead or participate in projects to enhance reporting capabilities and user experience.
  
  

Qualifications, Special Certifications And Licenses

MINIMUM TRAINING AND EXPERIENCE:

• Associate's degree in computer science or related field
• Two years of end-user support, systems testing, training and/or systems support experience.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
  
  

Prferred Qualifcations

• Minimum of 5 years of experience in a reporting or analytics role
• At least 5 years of experience with Oracle Cloud reporting tools.
• Oracle certifications (e.g., Oracle Cloud Infrastructure, Oracle Analytics Cloud)
• Some assignments may require a valid Virginia Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire
  
  

LICENSING, CERTIFICATIONS, And/or OTHER SPECIAL REQUIREMENTS

• None required
  
  

Knowledge, Skills, And Abilities

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some Combination Of The Following)

• Strong knowledge of Oracle Cloud applications including Oracle Cloud Reporting Tools
• Proficiency in SQL and PL/SQL.
• Familiarity with data warehousing and ETL processes.
• Familiarity with data visualization tools and techniques.
  
  

Skills (some Combination Of The Following)

• Analyzing data
• Coaching
• Developing and generating various end-user reports
• Evaluating, documenting, and enhancing internal and operational controls for information systems
• Gathering, analyzing, and defining business processes and system requirements
• Maintaining and updating databases
• Maintaining and providing end-user training programs
• Releasing system updates and fixes such as management and OS system updates
• Supporting end-users and customers
• Training staff on various topics when needed
• Troubleshooting hardware and software applications
• Using discretion to determine the best options to resolve pending issues or to enhance functionality
• Oral and written communication
  
  

Abilities (some Combination Of The Following)

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment and manage multiple priorities.
• Adapt
• Analyze
• Pay attention to detail
• Follow standard procedures and established practices
• Multi-task
• Exhibit patience
• Problem solve
• Work effectively in teams
• Maintain vendor relationships
• Prioritize
  
  

Americans With Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly perform repetitive motions, hear, talk, see, and finger; frequently stoop, kneel, crouch, and reach; and occasionally lift, push, pull, and grasp. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at [e-mail] .

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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