Business Systems Manager

Prescott's, Inc; Monument (OR); Remote; USD 160,000 - 180,000; Full time

Job summary

A leading medical device services company seeks a Business Systems Manager to enhance enterprise systems focusing on NetSuite and NextService. The role involves strategy, implementation, and optimization of business-critical applications, ensuring reliable and high-performing systems across departments. Join a collaborative environment dedicated to quality healthcare and innovation.

Benefits

Paid time off

Healthcare insurance (medical, dental, and vision coverage)

Accident insurance and critical illness coverage

Short and long-term disability insurance

401K plan with company matching

Opportunities for training and workshops

Qualifications

• 5+ years related experience with ERP systems, ideally NetSuite.
• 7-10 years overall experience in business systems or enterprise applications.
• Strong communication and collaboration skills.

Responsibilities

• Own strategy and optimization of core business systems including NetSuite.
• Lead ERP and business system implementations across the platform.
• Evaluate and improve system configurations to meet business needs.

Skills

JavaScript

SQL

SOAP

XML

JSON

REST technologies

Communication

Collaboration

Education

Bachelor's degree in Accounting, Business Administration, Information Technology, or related field

Job description

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Prescott's, Inc.

The Business Systems Manager plays a critical role in optimizing Prescott’s enterprise systems including ERP and MRP systems, with a strong focus on NetSuite and NextService. This position goes beyond ERP implementation—it requires leadership in systems strategy, cross-functional process improvement, automation, data integrity, and the scalable configuration of business-critical applications. The ideal candidate will partner with internal stakeholders across multiple departments to design, implement, and maintain cloud-based systems, including but not limited to ERP, CRM, warehouse management, inventory, and service platforms.

This position can be worked in Monument, CO or remotely.

Responsibilities

• Own the end-to-end strategy, implementation, and optimization of core business systems, including NetSuite, NextService, CRM, WMS, and other operational tools

• Lead ERP implementations and other business system implementations across Prescott’s platform, ensuring seamless integration and ongoing system optimization post go-live

• Evaluate and continuously improve system configurations, automations, integrations, and reporting across platforms to align with evolving business needs

• In collaboration with the Director of Information Technology, Manage and prioritize the systems project roadmap, balancing quick wins and long-term strategic initiatives

• Develop scripts and customizations for NetSuite and NextService to enhance functionality

• Ensure data integrity and accuracy across systems, developing tools and processes for monitoring and reconciliation

• Act as a subject matter expert and internal consultant to advise leadership on system enhancements and new tool adoption

• Oversee vendor relationships and ensure technology solutions are delivered on time, within budget, and to specification

• Provide training, documentation, and support to end users to increase adoption and system utilization

• Collaborate across departments—including Finance & Accounting, Sales, Parts, Services, Inventory Management, and Field Services—to understand business requirements and deliver system solutions

Requirements

• Bachelor's degree in Accounting, Business Administration, Information Technology, or related field and 5+ years of related experience

• 7-10 years overall experience in business systems, IT, or enterprise applications, including 5+ years of hands-on experience with ERP (ideally NetSuite and NextService) and related systems (CRM, WMS, service platforms)

• 2–3+ years of experience managing or leading cross-functional, complex system implementations or acting as a systems owner

• 2+ years of relevant software development experiencewith expert knowledge in NetSuite configuration, installation, design, scripting, and customization

• Knowledge of JavaScript, SQL, SOAP, XML, JSON, and REST technologies

• SuiteFoundation Certification, SuiteCloud Developer or Administrator Certification strongly preferred

• Strong communication and collaboration skills, with the ability to influence across levels of the organization

• Excellent communication and collaboration skills with the ability to influence decision making

• Ability and willingness to travel when needed
• Must be able to pass a background check and drug screen

Salary Range: $160,000 - $180,000 annually

At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:

* Paid time off

* Healthcare insurance (medical dental, and vision coverage)

* Accident insurance, critical illness, and hospital indemnity insurance

* Short term (employee paid) and long-term disability (employer paid)

* 401K plan with company matching

* Continuous learning and development - offering opportunities for training, workshops, and certifications

* Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive