Business Systems Analyst V

Computer Task Group, Inc; Buffalo, Wilmington (NY, DE); On-site; USD 90,000 - 120,000; Full time

Job summary

CTG seeks a senior Business Systems Analyst V to drive complex projects from conception to delivery in Buffalo, NY or Wilmington, DE. You will partner with stakeholders, translate requirements into specifications, and guide cross-functional teams through testing, data mapping, and post-implementation reviews.

The role emphasizes strong analytical capabilities, measurable impact on enterprise initiatives, and mentoring junior staff while leveraging generative AI to support research and analysis.

Qualifications

• Minimum of 6 years of combined higher education and/or operational or business analytics experience.
• Strong analytical, critical-thinking, and problem-solving skills.
• Experience gathering business requirements and translating them into functional specifications.
• Excellent verbal and written communication skills.
• Experience using generative AI tools to support research or business analysis.

Responsibilities

• Lead complex projects from proposal through implementation and post-implementation, ensuring business requirements, project milestones, and regulatory standards are met.
• Partner with business stakeholders to gather, analyze, and translate requirements into functional specifications for application enhancements and enterprise initiatives.
• Develop functional specifications, test plans, test cases, and documentation; coordinate and execute testing to validate application functionality.
• Serve as functional lead and subject matter expert for assigned applications, advising on system functionality, integrations, and impacts from enterprise-wide initiatives.
• Facilitate project meetings, coordinate cross-functional teams, and communicate project status, decisions, and deliverables.
• Analyze complex data and document data mapping requirements for system integrations, conversions, acquisitions, and regulatory changes.
• Coordinate project estimates, timelines, scope, and change requests to ensure successful delivery.
• Collaborate with vendors, developers, and testing teams to resolve issues and support successful implementations.
• Oversee post-implementation activities, including issue resolution, stakeholder feedback, and project reviews.
• Mentor less experienced staff and provide guidance on application training, research, analysis, and project methodologies.
• Identify and escalation risks while ensuring compliance with internal controls, corporate technology standards, and regulatory requirements.
• Leverage generative AI tools to support research, analysis, and problem-solving.

Skills

Stakeholder collaboration

Analytical thinking

Requirements gathering

Communication skills

Generative AI tools

Project coordination

Education

Bachelor's degree

Job description

Are you ready to join a growing team?

CTG is seeking to fill a Business Systems Analyst V opening for our client.

Location: Buffalo, NY or Wilmington, DE

Duration: 12 months

Primary Responsibilities:

• Lead complex projects from proposal through implementation and post-implementation, ensuring business requirements, project milestones, and regulatory standards are met.
• Partner with business stakeholders to gather, analyze, and translate requirements into functional specifications for application enhancements and enterprise initiatives.
• Develop functional specifications, test plans, test cases, and documentation; coordinate and execute testing to validate application functionality.
• Serve as functional lead and subject matter expert for assigned applications, advising on system functionality, integrations, and impacts from enterprise-wide initiatives.
• Facilitate project meetings, coordinate cross-functional teams, and communicate project status, decisions, and deliverables.
• Analyze complex data and document data mapping requirements for system integrations, conversions, acquisitions, and regulatory changes.
• Coordinate project estimates, timelines, scope, and change requests to ensure successful delivery.
• Collaborate with vendors, developers, and testing teams to resolve issues and support successful implementations.
• Oversee post-implementation activities, including issue resolution, stakeholder feedback, and project reviews.
• Mentor less experienced staff and provide guidance on application training, research, analysis, and project methodologies.
• Identify and escalation risks while ensuring compliance with internal controls, corporate technology standards, and regulatory requirements.
• Leverage generative AI tools to support research, analysis, and problem-solving.

Scope of Responsibilities:

• Lead multiple complex projects and coordinate activities across business units, technology teams, and vendors.
• Translate business needs into actionable technology solutions and provide recommendations to stakeholders.
• Apply independent judgment and subject matter expertise to resolve challenges and deliver effective solutions.
• Develop expertise in assigned applications within 18 months.

Supervisory/Managerial Responsibilities:

• No direct supervisory responsibilities.
• Provide mentoring, training, and functional guidance to less experienced staff.

Education and Experience Required:

• Minimum of 6 years of combined higher education and/or operational or business analytics experience.
• Strong analytical, critical-thinking, and problem-solving skills.
• Experience gathering business requirements and translating them into functional specifications.
• Strong stakeholder communication and collaboration skills, including the ability to explain complex business and technical concepts.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and multitasking abilities.
• Proficiency with personal computers and relevant software applications.
• Experience using generative AI tools to support research or business analysis.

Education and Experience Preferred:

• Bachelor's degree.
• Subject matter expertise in a business area and experience with supporting applications or systems.
• Experience leading complex projects involving multiple applications, business units, and technology teams.
• Advanced understanding of application functionality, system integrations, and enterprise application frameworks.
• Experience with functional documentation, data mapping, testing, and project management methodologies.
• Familiarity with application development, software, and hardware platforms.
• Experience supporting bank acquisitions, system conversions, or other enterprise-wide initiatives.
• Ability to present recommendations to all levels of management and coordinate competing priorities.
• Proactive, detail-oriented approach with the ability to work independently and collaboratively.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer.

CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.

CTG is fully committed to promoting employment opportunities for members of protected classes.