Business Systems Analyst - Travel & Expense

Yoh Services LLC; Boston (MA); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

Health Savings Account (HSA)

Life & Disability Insurance

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Referral Bonus Programs

Certification and training

Job summary

Yoh Services LLC is seeking a hands-on Business Systems Analyst (Concur/Workday) to support the ITS administration transition of the university's Concur system. The role is hybrid onsite in Boston, requiring direct W2 employment without sponsorship.

You will drive access remediation, workflow documentation, and stakeholder alignment with the ITS ERP Applications team. Candidates must have 3+ years of BSA or system administration experience with Concur or similar T&E platforms, plus working

Qualifications

• 3+ years of BSA or system administration experience with Concur or a comparable T&E/expense management platform.
• Working knowledge of Workday Financials — expense reporting workflows and Concur-to-Workday integration points.
• Document business process workflows, approval configurations, and system access models.
• Experience with role-based access management and security remediation in enterprise financial applications.
• Proven ability to manage competing priorities in lean, fast-moving environments.

Responsibilities

• Perform day-to-day Concur system administration tasks during the ITS transition.
• Ensure role configurations align with ITS security standards and audit requirements.
• Document current-state Concur T&E workflows, approval chains, expense policies, and system configurations.
• Identify and map integration touchpoints with Workday Financials; flag dependencies before go-live.

Skills

Concur/Workday

Jira

Stakeholder engagement

Documentation

Job description

Business Systems Analyst Concur/Workday - onsite HYBRID in Boston!!!

Concur (Travel & Expense) — Business Purpose Justification (client is open to T&E systems outside of Concur)

Candidates must be able to work directly on a W2 without sponsorship. No C2C!!

The Division of Information Technology Services (ITS) seeks a hands-on BSA Contractor to support the ITS administration transition of Concur, the university's travel and expense (T&E) platform. ITS is assuming full system ownership by June 30, 2025, and needs an experienced contractor to drive access remediation, workflow documentation, and stakeholder alignment alongside the ITS ERP Applications team.

Experience

• 3+ years of BSA or system administration experience with Concur or a comparable T&E / expense management platform.
• Working knowledge of Workday Financials — specifically expense reporting workflows and Concur-to-Workday integration points.
• Demonstrated ability to document business process workflows, approval configurations, and system access models.
• Experience with role-based access management and security remediation in enterprise financial applications.
• Proven ability to manage competing priorities and deliver in lean, fast-moving environments.

Skills & Competencies

• Solid understanding of T&E business processes — expense policy, reimbursement workflows, approval chains, and audit controls.
• Proficiency with Jira or comparable project tracking tools.
• Clear written and verbal communication skills; able to work effectively with Finance and business stakeholders.
• Self-directed with strong organizational and documentation skills.

1.System Administration & Access Remediation

Perform day-to-day Concur system administration tasks during the ITS transition period. Ensure role configurations align with ITS security standards and audit requirements.

2.Workflow Documentation & Current-State Mapping

Document current-state Concur T&E workflows, approval chains, expense policies, and system configurations. Identify and map integration touchpoints with Workday Financials; flag dependencies requiring resolution before go-live. Contribute to the ITS RACI, transition plan, and go-live readiness documentation.

3.Stakeholder Engagement & Ownership Model Definition

Engage Finance and Travel business owners to define and validate the ITS vs. business ownership and support model. Facilitate alignment sessions to confirm operational responsibilities, escalation paths, and transition acceptance criteria.

4.Go-live Readiness & Transition Support

Track milestones and maintain Jira as transition tasks are completed. Support go-live readiness validation and contribute inputs to weekly executive reporting.

Estimated Min Rate: $39.16

Estimated Max Rate: $55.00

What’s In It for You?

Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:https://www.yoh.com/privacy-notice