Business Systems Analyst Senior

PNC Financial Services Group, Inc.; Miamisburg (OH); On-site; USD 64,000 - 106,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) with company match

Pension plan

Stock purchase program

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Senior Business Systems Analyst within the Enterprise Testing organization, based in Miamisburg OH or Cleveland OH, or Pittsburgh PA.

The role liaises between business and technology teams, translating requirements into effective technology solutions and ensuring alignment with operational goals. Responsibilities include analyzing requirements, defining system scope, and directing process improvements.

Qualifications

• University/college degree required, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, certifications and experience may be considered.
• Experience with business analysis, requirements gathering, and IT environments is expected.

Responsibilities

• Analyze business requirements and production specifications for changes to technology applications.
• Define system scope and objectives based on user needs and business processes.
• Lead process improvement projects to enhance business results.
• Identify constraints and implications of proposed changes and document them clearly.

Skills

Application Development

Business Management

Customer Solutions

Design

Group Problem Solving

Process Improvements

Release Management

Software Solutions

UX Design

Requirements Analysis

Technical Writing

Workflow Analysis

Education

Bachelor's degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Senior within PNC's Enterprise Testing organization, you will be based in Miamisburg OH or Cleveland OH, or Pittsburgh PA, location. The Business Systems Analyst Senior serves as a liaison between business and technology teams, analyzing business requirements and translating them into effective technology solutions. This role evaluates business processes, defines system scope and objectives, identifies impacts and constraints of proposed changes, and recommends solutions that improve efficiency and business results. The analyst works closely with stakeholders to ensure technology enhancements align with business needs and operational goals. They will focus on how business needs translate into system requirements, analyzing impacts and defining solution requirements. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes .
• Directs business process improvement projects for internal business groups, aiming to improve business results .
• Identifies and documents all system constraints, implications and consequences of various proposed system changes .
• Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $63,750.00 – $106,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/18/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About PNC

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.