Business Systems Analyst - Remote

Relha LLC; North Carolina; Hybrid; USD 90,000 - 140,000; Full time

Job summary

UPS Healthcare Precision Logistics is seeking a Senior IT Business Analyst to drive technical initiatives from inception to delivery. You will oversee complex projects, manage requirements, and engage stakeholders to ensure solutions align with operational and strategic goals.

The role requires strong API knowledge, leadership, and expert project management within a fast-paced environment. Collaboration with business and engineering teams is essential for success.

Qualifications

• Bachelor's degree in a technical field or equivalent work experience.
• Proven experience as a Business Analyst managing large technical initiatives.
• Strong technical background with modern APIs and engineering practices.
• Excellent project management skills, including budget management and risk assessment.
• Exceptional communication and interpersonal skills.
• Leadership experience and ability to lead cross-functional teams.
• Ability to thrive in a fast-paced, dynamic environment.
• Highly organized with a keen attention to detail.

Responsibilities

• Document requirements and guide development with engineering teams.
• Collaborate with engineering to ensure technical requirements are met.
• Facilitate discussions between technical teams and stakeholders.
• Identify risks and develop mitigation strategies.
• Present project updates to executive leadership.
• Lead project teams and mentor team members.

Skills

Business analysis

Requirements management

Stakeholder engagement

Project management

Leadership

Communication

Education

Bachelor's degree in technical field

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

We are seeking a Senior IT Business Analyst to lead and drive our technical initiatives to success. You will play a pivotal role in overseeing and managing complex technical projects from inception to completion. Your primary focus will be on driving business outcomes through effective requirements management, process analysis, and stakeholder engagement. You will collaborate closely with business and technology teams to identify opportunities, document and prioritize requirements, and ensure solutions meet both operational needs and strategic objectives. Drawing on your technical expertise, you will facilitate communication between stakeholders and engineering teams to support informed decision-making and successful delivery.

Responsibilities

Technical Expertise

• Utilize your strong technical background to understand and document requirements required to guide the development process.
• Collaborate closely with engineering teams to ensure technical requirements are met.
• Facilitate discussions between technical teams and non-technical stakeholders.
• Stay up-to-date with modern APIs, engineering practices, and emerging technologies such as AI/ML.
• Identify potential risks and develop risk mitigation strategies.
• Proactively address issues that may impact project delivery.

Communication

• Foster open and transparent communication within project teams.
• Act as a liaison between technical teams and stakeholders, translating technical concepts into understandable terms.
• Present project updates and reports to executive leadership.

Leadership and Team Collaboration

• Motivate and lead project teams, fostering a collaborative and high-performance culture.
• Provide mentorship and guidance to team members.
• Encourage innovation and continuous improvement.

Skills and Qualifications

• Bachelor's degree in a technical field (e.g., Computer Science, Engineering) or equivalent work experience.
• Proven experience as a Business Analyst, managing large technical initiatives.
• Strong technical background with a deep understanding of modern APIs and engineering practices.
• Excellent project management skills, including budget management and risk assessment.
• Exceptional communication and interpersonal skills.
• Leadership experience and the ability to lead cross-functional teams.
• Strong problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Highly organized with a keen attention to detail.

Pay grade: 20G

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.