Business Systems Analyst (Information Technology)

Martignetti Companies; Taunton (MA); On-site; USD 120,000 - 140,000; Full time

Job summary

Martignetti Companies in Taunton, MA, is seeking a Business Systems Analyst to support our Microsoft Dynamics 365 Finance & Operations environment. You will act as the bridge between business teams and IT, translating needs into requirements, test plans, documentation, and production-ready processes.

The role collaborates with multiple departments, vendors, and implementation partners, with hybrid scheduling and opportunities to influence system improvements and go-live readiness.

Qualifications

• Bachelor's or equivalent in business, IS, CS, finance, or supply chain.
• Experience translating business needs into system requirements.
• Knowledge of ERP systems, especially Dynamics 365 Finance & Operations.
• Experience with data quality, testing, and documentation.

Responsibilities

• Translate operational needs into clear requirements and test plans.
• Document workflows, gaps, risks, and action items.
• Support Dynamics 365 Finance & Operations across functions.
• Coordinate user acceptance testing and go-live readiness.
• Create runbooks, training materials, and user guides.
• Collaborate with IT, vendors, and project stakeholders.

Skills

Dynamics 365

Power BI

Documentation

UAT coordination

Communication

Problem solving

Education

Bachelor's degree or equivalent in Business/IS/CS/Finance/SC

Tools

SharePoint

Microsoft 365

Testing tools

Job description

Description

Welcome to Martignetti Companies, the leading distributor of wine, beer, and spirits in New England.

Martignetti Companies is seeking a Business Systems Analyst to support our Microsoft Dynamics 365 Finance & Operations environment. This role will serve as a key connection between business teams and IT, helping translate operational needs into clear requirements, system improvements, testing plans, documentation, and production-ready processes.

This role works closely with Martignetti business departments, IT teams, vendors, and project stakeholders. Occasional work outside normal business hours will be required to support testing, upgrades, cutovers, deployments, acquisitions, or critical business needs.

Location

• This role does not offer sponsorship nor relocation
• Taunton, Massachusetts/ Hybrid based on business needs

Key Responsibilities

• Partner with business teams to understand processes, pain points, requirements, and improvement opportunities.
• Document business requirements, workflows, system gaps, decisions, risks, blockers, action items, and open issues.
• Support Dynamics 365 Finance & Operations activities across multiple functional areas.
• Assist with go-live readiness by tracking priorities, dependencies, owners, testing status, and day-one critical needs.
• Create and maintain project trackers, issue logs, test plans, configuration notes, runbooks, training materials, and user guides.
• Coordinate user acceptance testing, data validation, business process testing, and production readiness reviews.
• Work with IT, business process owners, vendors, and implementation partners to support configuration, deployment, cutover, and post-go-live support.

Requirements

Knowledge / Skills / Abilities

• Our ideal candidate will have experience as a business analyst, systems analyst, project analyst, functional analyst, or similar role supporting business systems.
• Strong understanding of enterprise business systems, process design, data quality, reporting, testing, and implementation practices.
• Ability to work with users at all levels within the organization.
• Strong communication, organization, problem-solving, attention to detail, follow-through, and ability to manage multiple priorities.
• Experience with ERP technology such as Microsoft Dynamics 365 Finance & Operations or Dynamics AX.
• Demonstrate an aptitude to quickly learn business processes.
• Advanced use of Microsoft technology such as Power BI, Microsoft 365, SharePoint, Teams, etc.

Education/Experience/Training:

• Bachelor's degree in Business, Information Systems, Computer Science, Finance, Supply Chain, or a related field, or equivalent work experience.
• PHR or SPHR certification preferred
• Beverage/Food Wholesale/Distribution Industry experience is a plus

Compensation & Benefits

• Base Salary: $120,000-$140,000
• Bonus: Eligible to earn up to a 5% Incentive Bonus annually
• Benefits: Comprehensive benefits package including medical, dental, vision, and retirement plans

Physical Demands and Environment

• Work performed requires no measurable physical exertion, may be required to lift objects weighing up to 10 pounds
• Work requires the employee to bend, kneel, crouch, or reach as may be necessary to accomplish tasks
• Work requires considerable mental concentration to effectively execute complex tasks requiring periods of focused mental and visual concentration
• Works in a standard office environment
• Minimal potential for injury in the performance of duties

Martignetti Companies prides itself on being a company where you can bring your best self to work every day. We strive to be an employer of choice where everyone feels they belong. We act on our commitment to Diversity, Equity & Inclusion by offering a substantial benefits package that includes generous paid time off, medical, dental, and vision insurance, a comprehensive 401(k) plan, and employee discounts.

Martignetti Companies is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, age, sex, gender, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by law.

NOTE: This job description covers the essential functions of the role but is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be asked to perform additional duties to support business needs.