Business System Analyst

Martignetti Companies; Taunton (MA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Bonus eligibility

Job summary

Martignetti Companies, a leading wine, beer, and spirits distributor in New England, seeks a Business Systems Analyst to support Dynamics 365 Finance & Operations. The role connects business teams with IT, translating needs into clear requirements, testing plans, and production-ready processes.

You will collaborate with business departments, IT, vendors, and stakeholders, with occasional after-hours work to support testing, upgrades, cutovers, deployments, or critical needs.

Qualifications

• Bachelor's degree or equivalent work experience.
• PHR or SPHR certification preferred.
• Experience with ERP systems and data quality.

Responsibilities

• Partner with business teams to understand processes and requirements.
• Document business requirements, workflows, risks, decisions, and action items.
• Support Dynamics 365 Finance & Operations across functional areas.
• Assist go-live readiness by tracking priorities, testing, and day-one needs.
• Create and maintain project trackers, test plans, configuration notes, runbooks, and user guides.
• Coordinate user acceptance testing and data validation.
• Support configuration, deployment, cutover, and post-go-live activities with IT and vendors.

Skills

Business analyst

Systems analysis

ERP experience

Dynamics 365 F&O

Power BI

Education

Bachelor's degree

PHR or SPHR certification

Tools

Power BI

SharePoint

Teams

Job description

Welcome to Martignetti Companies, the leading distributor of wine, beer, and spirits in New England. Martignetti Companies is seeking a Business Systems Analyst to support our Microsoft Dynamics 365 Finance & Operations environment. This role will serve as a key connection between business teams and IT, helping translate operational needs into clear requirements, system improvements, testing plans, documentation, and production-ready processes. This role works closely with Martignetti business departments, IT teams, vendors, and project stakeholders. Occasional work outside normal business hours will be required to support testing, upgrades, cutovers, deployments, acquisitions, or critical business needs.

Key Responsibilities

• Partner with business teams to understand processes, pain points, requirements, and improvement opportunities.
• Document business requirements, workflows, system gaps, decisions, risks, blockers, action items, and open issues.
• Support Dynamics 365 Finance & Operations activities across multiple functional areas.
• Assist with go-live readiness by tracking priorities, dependencies, owners, testing status, and day-one critical needs.
• Create and maintain project trackers, issue logs, test plans, configuration notes, runbooks, training materials, and user guides.
• Coordinate user acceptance testing, data validation, business process testing, and production readiness reviews.
• Work with IT, business process owners, vendors, and implementation partners to support configuration, deployment, cutover, and post-go-live support.

Requirements Knowledge / Skills / Abilities

• Our ideal candidate will have experience as a business analyst, systems analyst, project analyst, functional analyst, or similar role supporting business systems.
• Strong understanding of enterprise business systems, process design, data quality, reporting, testing, and implementation practices.
• Ability to work with users at all levels within the organization.
• Strong communication, organization, problem-solving, attention to detail, follow-through, and ability to manage multiple priorities.
• Experience with ERP technology such as Microsoft Dynamics 365 Finance & Operations or Dynamics AX.
• Demonstrate an aptitude to quickly learn business processes.
• Advanced use of Microsoft technology such as Power BI, Microsoft 365, SharePoint, Teams, etc.

Education/Experience/Training: Bachelor's degree in Business, Information Systems, Computer Science, Finance, Supply Chain, or a related field, or equivalent work experience. PHR or SPHR certification.

Preferred Beverage/Food Wholesale/Distribution Industry Experience Is a plus

Compensation & Benefits

• Base Salary: $120,000-$140,000
• Bonus: Eligible to earn up to a 5% Incentive Bonus annually
• Benefits: Comprehensive benefits package including medical, dental, vision, and retirement plans

Physical Demands and Environment

Work performed requires no measurable physical exertion, may be required to lift objects weighing up to 10 pounds Work requires the employee to bend, kneel, crouch, or reach as may be necessary to accomplish tasks Work requires considerable mental concentration to effectively execute complex tasks requiring periods of focused mental and visual concentration Works in a standard office environment Minimal potential for injury in the performance of duties