Business Systems Analyst II- PLM Developer

Arthrex GmbH; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Matching 401(k) Retirement Plan

Tuition Reimbursement Program

Paid Time Off

Free Onsite Lunch

Job summary

A global medical device company is seeking a Business Systems Analyst II- PLM Developer in Boston to enhance IT projects and manage cloud applications. The ideal candidate will possess strong communication skills and technical project management abilities, with relevant experience in a medical or pharmaceutical context. Engaging with Product Development and Quality teams, the role requires process analysis and improvements to meet regulatory standards. A Bachelor's degree and excellent analytical skills are essential for this opportunity.

Qualifications

• 2+ years of relevant work experience required.
• Previous experience in Pharma or Medical Device industry preferred.
• Experience with test management and automation tools is a plus.

Responsibilities

• Shape business requirements and suggest alternatives.
• Ensure solutions align with regulatory standards.
• Participate in delivery of projects and respond to incidents.

Skills

Excellent communication skills

Customer service orientation

Knowledge of PTC Windchill

Experience integrating ThingWorx

Experience with test management tools

Awareness of Jira or Azure DevOps

Education

Bachelor's degree

2+ years of relevant work experience

Job description

Business Systems Analyst II- PLM Developer

Title: Business Systems Analyst II- PLM Developer

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Business Systems Analyst to work directly with Product Development, Design Engineering and Quality departments within Arthrex to build and manage a pipeline of Information Technology projects and enhancements that support PLM Program goals and objectives. A successful candidate could have experience defining and operating business processes in one of the following areas: Product Management, Design Engineering, Quality and/or Manufacturing. The position liaises with the technical organization to determine the timing and cost of specific projects. A successful candidate must be able to analyze and document business process flows from end to end, facilitate improvements, and convert into requirements. Excellent communications and analytical skills, strong technical project management skills and a Bachelors’ degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization’s on-premise and cloud computing applications.

Essential Duties and Responsibilities

• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Install, configure, and manage the ThingWorx platform, including its components.
• Create and develop applications using ThingWorx Mashups, services, and data models.
• Implement UI/UX customizations, REST APIs, and extensions to support client requirements.
• Participate in design reviews and code reviews.
• Ensure solutions align with regulatory and compliance standards (e.g., FDA, ISO).
• Adhere to the Quality System Procedures and Change Control.
• Participate in delivery of projects.
• Respond, resolve, or escalated reported incidents.
• Ensure stability, integration, and integrity of production systems.
• Complete all QA Non-Conformance and Corrective Actions in a timely manner.
• Participate in assessment of application security and identity management requirements, where applicable.

Additional Duties & Responsibilities

• Follow established methodology for the identification and documentation of business requirements or use cases with acceptance criteria.
• Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.
• Develop and manage manual and automated test scripts.
• Support user acceptance testing and user training activities.
• Provide Level 2 and Level 3 on-call coverage support.

Specialized Skills

• Excellent communication skills and customer service orientation
• Knowledge of PTC Windchill and REST services.
• Experience integrating ThingWorx with other systems.
• Experience with test management and automation tools is preferred
• Previous experience in Pharma or Medical Device industry would be preferable
• Awareness of Jira or Azure DevOps Practices

Education and Experience

• 2 + years of relevant work experience required
• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Time Off
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.