Business Systems Analyst II at Centene Corporation Charleston, SC

Centene Corporation; Charleston (SC); Hybrid; USD 62,400 - 112,400; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off and holidays

Flexible work options (remote/hybrid/™

Job summary

Centene Corporation in Charleston, SC is seeking a Business Systems Analyst II to translate business needs into actionable IT requirements for a large member base. You’ll gather and validate requirements, model processes, and drive UAT, working across teams to ensure timely, compliant deliverables.

The role supports a flexible workplace with a mix of remote, hybrid, field, or on-site work options while benefiting from Centene’s comprehensive program portfolio.

Qualifications

• Bachelor's degree in a quantitative or business field and 2–4 years of related experience or equivalent
• Experience gathering and validating requirements, ensuring completeness and feasibility
• Familiarity with UAT planning and documentation of business requirements

Responsibilities

• Gathers and validates business/technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Translates user requirements into functional requirements for developers/project team
• Creates models, specifications, diagrams, and charts to guide development
• Interprets requirements into feasible options and communicates to stakeholders
• Manages and tracks requirements throughout the project lifecycle and updates as needed
• Communicates changes of business requirements to managers, sponsors, and stakeholders
• Plans user acceptance testing (UAT)
• Monitors IT services as per SLAs
• Evaluates existing processes and develops optimization strategies
• Maintains system protocols and user documentation; provides help desk support
• Prepares technical reports and performs other duties as assigned
• Complies with policies and standards

Skills

Requirements gathering

UAT planning

Stakeholder communication

Documentation

Education

Bachelor's degree in quantitative or business field

Tools

Microsoft Office

SQL queries

Business Requirements Documents

Job description

Business Systems Analyst II job at Centene Corporation. Charleston, SC. You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

• Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team.
• Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Interprets user requirements into feasible options and communicates these back to the business stakeholders.
• Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary.
• Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Plans user acceptance testing (UAT).
• Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develops strategies for enhancing or further leveraging these processes; quantifies potential efficiency opportunities and tracks accordingly.
• Maintains system protocols by writing and updating procedures.
• Provides references for users by writing and maintaining user documentation; provides help desk support; trains users.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 2 - 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

One or more of the following skills are desired.

• Microsoft Office
• SQL queries
• Business Requirement Documents

Pay Range: $62,400.00 - $112,400.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.