Business Systems Analyst | $30/hr Remote

Crossing Hurdles; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Crossing Hurdles is seeking a detail-oriented Business Analyst to evaluate chatbot responses against defined criteria and drive structured evaluations. You will analyze outputs and provide clear assessments to improve AI response quality.

You will collaborate with cross-functional teams to enhance evaluation processes, gather requirements, map processes, and document findings for continuous improvement. Strong analytical, communication, and tool proficiency are essential.

Qualifications

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Strong experience as a Business Analyst or in a similar role.
• Excellent analytical, problem-solving, and communication abilities.
• Proficiency in Excel, SQL, Power BI, Tableau or equivalent tools.
• Experience in requirements gathering, process mapping, and documentation.

Responsibilities

• Evaluate and compare chatbot responses against defined criteria.
• Analyze outputs and conduct structured evaluations.
• Provide clear assessments to improve AI response quality.
• Collaborate with cross-functional teams to enhance evaluation processes.

Skills

Analytical skills

Communication skills

Excel

SQL

Power BI

Tableau

Requirements gathering

Process mapping

Education

Bachelor's degree in Business Administration/Finance/CS/related field

Tools

Excel

SQL

Power BI

Tableau

Job description

• Evaluate and compare chatbot responses against defined criteria.
• Analyze outputs and conduct structured evaluations.
• Provide clear assessments to improve AI response quality.
• Collaborate with cross-functional teams to enhance evaluation processes.

Requirements

• Hold a Bachelor s degree in Business Administration, Finance, Computer Science, or a related field.
• Demonstrate strong relevant experience as a Business Analyst or in a similar role.
• Exhibit strong analytical, problem-solving, and communication skills.
• Show proficiency in Excel, SQL, Power BI, Tableau, or similar tools.
• Have experience in requirements gathering, process mapping, and documentation.