Business Systems Analyst, Dairy Grant Process

Horizon Family Brands; Broomfield (CO); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Horizon Organic is seeking a hands‑on Business Systems Analyst focused on the Dairy USDA Grant Process. You will own and optimize technology solutions for grant management, working as the technical liaison among business stakeholders, IT, developers, and vendors.

The role emphasizes low‑code platforms (Airtable, Jotform, Quickbase, ArcGIS), API integrations, and production support, with a hybrid on‑site expectation in Colorado.

Qualifications

• Bachelor’s degree in IT or related field preferred.
• 3–7 years in business systems analysis, apps development, low‑code, or integrations.
• Hands‑on experience configuring or developing with Airtable, Jotform, Quickbase, ArcGIS.
• Experience designing or supporting APIs and system integrations.
• Strong understanding of the software development lifecycle and production support.

Responsibilities

• Partner with Dairy Grants, Farm Relations, Finance, Legal, and stakeholders to understand processes and tech needs.
• Translate requirements into functional specs, technical requirements, and data models.
• Configure, customize, and support low‑code apps and workflows (Airtable, Jotform, Quickbase, ArcGIS).
• Develop APIs and integrations among grant-management apps and enterprise systems.
• Oversee development by contractors/vendors; ensure secure, scalable architectures.
• Provide production support and drive continuous improvement.

Education

Bachelor’s degree in Information Technology, Computer Science, MIS, Business, Data Analytics, or related field

Tools

Airtable

Jotform

Quickbase

ArcGIS

REST APIs

JSON

Job description

At Horizon Organic, we’re growing a culture of passionate people driven to do good for the horizon we all share. We’re building the tomorrow we want to see. Every single day.

Joining our team means being part of a dynamic environment where your skills are valued, and your contributions make a real difference. We offer diverse opportunities for career growth and development. Embark on a rewarding journey with us in shaping the future of organic dairy!

Two generations of families—and counting—have grown up on Horizon Organic® milk. From the start, as the leading organic milk producer in the U.S., Horizon has been committed to delivering innovative, nourishing dairy that growing families can rely on. In 2023, Horizon Organic became a brand of Platinum Equity. Today, Horizon works with more than 500 farmers across the U.S. to bring high-quality, certified organic milk to consumers. For more information on Horizon’s full portfolio of organic dairy products, visit Horizon.com.

About the Job:

Horizon Organic is seeking a hands‑on Business Systems Analyst – Dairy USDA Grant Process to support, enhance, and oversee the technology solutions used to manage dairy grants and farm relationships.

This role will serve as the technical owner and primary liaison among business stakeholders, IT teams, developers, contractors, and software vendors. The analyst will translate business requirements into practical technical solutions, configure and enhance low-code applications, manage integrations, oversee custom software development, and provide ongoing production support.

The ideal candidate has strong technical and analytical capabilities, experience with the software development lifecycle, and the ability to learn unfamiliar applications and business processes quickly. Knowledge of dairy grant administration and farm relationship management is a significant advantage; however, this is a hands‑on IT role, and technical experience will be prioritized over industry‑specific knowledge.

This is a hybrid position with an expectation of 3 days per week on‑site in Broomfield, CO.

This role may be responsible for, but not limited to:

Business and Systems Analysis

• Partner with Dairy Grants, Farm Relations, Finance, Legal, and other stakeholders to understand processes, pain points, controls, and technology requirements.
• Translate business requirements into functional specifications, technical requirements, process flows, data models, and user stories.
• Evaluate existing processes and recommend opportunities for simplification, automation, integration, and improved data quality.
• Assess the impact of proposed changes across applications, integrations, data, reporting, security, and support processes.
• Maintain a clear backlog of incidents, enhancements, technical debt, and project priorities.

Application Configuration and Development

• Configure, customize, enhance, and support applications built with Airtable, Jotform, Quickbase, and ArcGIS.
• Develop and maintain forms, workflows, business rules, validations, dashboards, reports, permissions, notifications, and automated processes.
• Support custom‑built web applications and services used throughout the dairy grant lifecycle.
• Create and maintain APIs and integrations among grant‑management applications, enterprise systems, data platforms, and external services.
• Troubleshoot application, data, workflow, and integration issues and implement sustainable solutions.
• Identify opportunities to reduce manual work, duplicate data entry, process delays, and data‑quality issues.

Custom Development Oversight

• Oversee custom software development delivered by internal teams, contractors, and external vendors.
• Participate in solution design and ensure that proposed architectures are secure, scalable, maintainable, and aligned with business requirements.
• Review functional and technical designs, development estimates, release plans, test results, and technical documentation.
• Ensure custom solutions follow established software development, security, testing, deployment, and change‑management practices.
• Monitor vendor performance, delivery quality, budgets, risks, dependencies, and project timelines.
• Minimize reliance on individual developers by ensuring appropriate documentation, code management, knowledge transfer, and support coverage.

Testing and Deployment

• Develop test scenarios and perform functional, integration, regression, and data‑validation testing.
• Coordinate and support User Acceptance Testing with business stakeholders.
• Validate that solutions meet functional requirements, data‑quality standards, security expectations, and business controls.
• Support release planning, production deployment, cutover, stabilization, and post‑implementation reviews.
• Maintain requirements, system configurations, process documentation, test evidence, support procedures, and training materials.

Production Support and Continuous Improvement

• Provide day‑to‑day application support, including incident investigation, root‑cause analysis, issue resolution, and stakeholder communication.
• Monitor applications, integrations, workflows, and data exchanges to identify failures or performance concerns.
• Coordinate with vendors and support partners to resolve complex technical issues.
• Analyze recurring incidents and implement corrective and preventive improvements.
• Develop training materials and provide guidance to business users and support teams.
• Ensure solutions remain reliable, supportable, cost‑effective, and aligned with evolving business needs.

The base compensation range for this position is $90,000 - $120,000 commensurate with experience.

About You:

Education and Experience:

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Business, Data Analytics, or a related field preferred. Equivalent combinations of education, professional training, certifications, and relevant technical experience will be considered
• 3–7 years of experience in business systems analysis, application development, low‑code platforms, systems integration, or a related technical role.
• Hands‑on experience configuring, customizing, or developing solutions with one or more of the following:
• Airtable
• Jotform
• Quickbase
• ArcGIS
• Experience designing or supporting APIs and system integrations.
• Working knowledge of REST APIs, JSON, authentication methods, data mapping, error handling, and integration monitoring.
• Strong understanding of the software development lifecycle, including requirements, design, development, testing, deployment, and production support.
• Experience translating business needs into functional and technical specifications.
• Experience overseeing custom development performed by contractors, vendors, or internal development teams.
• Strong troubleshooting, analytical, and data‑validation skills.
• Ability to learn unfamiliar technologies and business processes quickly.
• Ability to manage multiple priorities and work independently in a fast‑paced environment.
• Strong written and verbal communication skills, with the ability to work effectively with technical and non‑technical stakeholders.

Knowledge, Skills and Abilities:

• Technically curious and able to learn new platforms quickly.
• A hands‑on problem‑solver who investigates issues through resolution.
• Capable of connecting business requirements with practical technical solutions.
• Strong attention to detail, data quality, and process controls.
• Comfortable providing direction and oversight to software developers and vendors.
• Focused on creating simple, sustainable, and well‑documented solutions.
• Collaborative, accountable, and responsive to business needs.