Business Systems Analyst - Aviation Sustainment (Hartford, CT)

Bombardier; Windsor Locks (CT); On-site; USD 95,000 - 130,000; Full time

Job summary

Bombardier in Hartford, CT is seeking a Business Systems Analyst for Aviation Sustainment to join the Learjet Inc team. You will analyze business needs, model processes, and guide IT changes across multiple sites, including coordination with PMO and business units.

The role emphasizes aviation domain insight, agile methods, and change management, with opportunities for training and end-user support in a dynamic aerospace environment.

Qualifications

• 5-7 years of experience in business modeling, requirements management, analysis and design.
• Aviation experience preferred.
• Experience with Agile Methodology and Lean Software Development.
• Excellent verbal and written communication skills.
• Ability to work evenings and weekends as needed.
• Thorough knowledge of IT Change Management.

Responsibilities

• Adhere to General Work Requirements
• Interview business users to review, analyze, and evaluate business systems and user needs
• Evaluate proposed changes to existing and/or new applications to identify potential adverse impact upon operations across multiple sites and area(s)
• Lead in applicable phases of project management involving changes to existing and/or new applications
• Facilitate and coordinate the development of an IT application(s) and supporting business processes according to IT specifications
• Meet with business unit(s) to evaluate whether newly implemented applications and supporting processes are achieving priorities and objectives of business unit(s)
• End user support and training as required

Skills

Business modeling

Requirements management

Analysis and design

Aviation experience

Agile methodologies

Lean software development

Communication skills

Project management liaison

Change management

Training planning

Availability evenings/weekends

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Bombardier’s Benefits Program

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

What are your contributions to the team?

• Adhere to General Work Requirements
• Interview business users to review, analyze, and evaluate business systems and user needs
• Evaluate proposed changes to existing and/or new applications to identify potential adverse impact upon operations across multiple sites and area(s)
• Lead in applicable phases of project management involving changes to existing and/or new applications
• Facilitate and coordinate the development of an IT application(s) and supporting business processes according to IT specifications
• Meet with business unit(s) to evaluate whether newly implemented applications and supporting processes are achieving priorities and objectives of business unit(s)
• End user support and training as required

How to thrive in this role?

• 5-7 years experience in business modeling, requirements management, analysis and design
• Aviation experience preferred
• Ability to work evenings and weekends as needed
• Experience with Agile Methodology and Lean Software Development
• Experience interacting with Project Management organizations to complete documentation for various project phases, including both financial and system related
• Planning and organizational skills necessary to plan, prioritize, and coordinate tasks across several analysts
• Facilitation skills necessary to elicit and promote the discussion of ideas with all levels of the organization
• Ability to plan and execute a training plan for the implementation of a new system
• Thorough knowledge with Agile Methodology and Lean Software Development
• Thorough knowledge of IT Change Management
• Excellent verbal and written communication skills

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job Business Systems Analyst - Aviation Sustainment (Hartford, CT)

Primary Location Hartford Service Center

Organization Learjet Inc

Employee Status Regular

Requisition 15539 Business Systems Analyst - Aviation Sustainment (Hartford, CT)