Business Systems Analyst (813507)

Smart Cloud Solution; Ohio; On-site; USD 70,000 - 100,000; Full time

Job summary

Smart Cloud Solution is seeking a Business Systems Analyst in Columbus, Ohio. The role focuses on eliciting, defining, and managing system requirements and providing technical guidance to end-users across large-scale projects.

Responsibilities include analyzing user needs, creating process flows with Visio, and supporting software development from initiation to completion. Strong communication and collaboration skills are essential.

Qualifications

• Experience eliciting and defining system requirements from end-users and stakeholders.
• Proficiency translating needs into formal business requirements.
• Ability to document current and future business processes and flows.
• Experience with AGILE and BABOK alignment.
• Experience delivering and maintaining Work Breakdown Structures (WBS).
• Proven track record on at least two software development or implementation projects.

Responsibilities

• Elicit and define system requirements via observation and interviews.
• Collaborate with end-users to specify requirements and provide guidance.
• Translate customer needs into formal business requirements.
• Analyze end-user needs and perform fit-gap analysis.
• Record and prioritize requirements with tracking tools.
• Document business processes and swim-lane diagrams using Visio.
• Develop test conditions and scenarios; support testing activities.
• Support BPM initiatives and agile alignment within BABOK.
• Assist in IT projects from initiation to completion.
• Create and maintain WBS in project Mgmt software.

Skills

Business requirements elicitation

Stakeholder interviews

Requirements analysis

Visio diagrams

Agile BABOK

Technical guidance to users

End-user collaboration

Data mapping

Test conditions and cases

WBS development

Project management software

Experience on software projects

Education

4 years experience in role

Tools

Microsoft Visio

Microsoft Project

Clarity

Job description

Job Title: Business Systems Analyst
Location: Columbus, Ohio

Role Overview

This role is for a Business Systems Analyst responsible for eliciting, defining, and managing system and user requirements, and providing technical guidance to end-users on various projects within a large-scale environment.

Key Responsibilities

• Elicit and define system and user requirements through observation, interviews, and analysis.
• Collaborate directly with end-users to define requirements and provide technical advice and assistance.
• Translate customer needs into formal business requirements.
• Analyze end-user needs and conduct fit-gap analysis.
• Utilize business requirements tracking tools for recording and prioritization.
• Interview non-technical end-users to determine and document current business process flows.
• Create business process flows, including standard flowcharts and swim lane diagrams, using Visio.
• Develop test conditions, test cases, and test scenarios.
• Participate in Business Process Re-engineering initiatives.
• Apply AGILE methodology principles, including Agile Alignment within BABOK.
• Support software development or implementation projects from initiation through completion, serving as a technical Business Analyst.
• Develop and maintain Work Breakdown Structures (WBS) using project management software (e.g., Microsoft Project, Clarity).
• Perform systems process and data mapping, requirements gathering, and analysis, creating detailed documentation.
• Facilitate requirements gathering sessions with non-technical stakeholders, even without a project manager or technical expert.
• Collaborate with supporting resources across business and functional lines, managing time and resources effectively to meet deadlines.

Required Skills

• Business Systems Analyst experience (4 years within the past 8 years)
• Eliciting and defining system and user requirements through observation, interviews, and analysis (4 years)
• Working directly with end-users to define requirements and provide technical advice and assistance in a large-scale environment (4 years)
• Translating customer needs into formal business requirements (4 years)
• Analyzing end-user needs and conducting fit-gap analysis (4 years)
• Using a business requirements tracking tool for recording and prioritization of business requirements (4 years)
• Interviewing non-technical end-users to determine and document current business process flows (3 years)
• Using Visio to create business process flows, including standard flowcharts and swim lane diagrams (3 years)
• Creating test conditions, test cases, and test scenarios (3 years)
• Business Process Re-engineering (2 years)
• AGILE methodology
• Agile Alignment within BABOK
• Documented experience as a technical Business Analyst from project initiation through completion on a minimum of two (2) software development or implementation projects
• Documented experience using project management software (e.g., Microsoft Project or Clarity) to develop and maintain a Work Breakdown Structure (WBS)
• Documented experience in systems process and data mapping, requirements gathering, and analysis, as well as proficiency in the creation of detailed documentation

Years of Experience: 4 years

Additional Notes

• Strong communication, leadership, influence, collaboration, and negotiation skills.
• Excellent oral and written communication skills, with strong meeting and work session facilitation abilities.
• Ability to work independently and as part of a team, managing time and resources to meet assigned deadlines.
• Strong understanding of prioritization stemming from the elicitation of system and/or user requirements.
• Excellent organizational skills, with proven analytical, planning, problem-solving, and decision-making capabilities.
• Must be knowledgeable and articulate in the English language.
• All experience must be documented for review and verification.
• Successful candidates will be subject to a background check.