Business Analyst (Freelancing)

TalentOla; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Talentola is seeking a detail-oriented Business Analyst to support a project evaluating multiple chatbot responses. You will analyze business requirements, map processes, and produce clear documentation to guide decision making.

You will collaborate with stakeholders, translate requirements into functional specifications, and help plan testing, implementation, and user acceptance activities while tracking risks and KPIs.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Computer Science, or related field.
• 3 years of experience as a Business Analyst or in a similar role.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Excel, SQL, Power BI, Tableau, or similar tools.
• Experience with requirement gathering and process-mapping techniques.
• Ability to work with cross-functional teams and manage multiple priorities.
• Strong attention to detail and documentation skills.
• Knowledge of Agile or Scrum methodologies is an advantage.

Responsibilities

• Gather, analyze, and document business requirements.
• Collaborate with stakeholders to understand business needs and objectives.
• Translate business requirements into clear functional specifications.
• Analyze workflows, processes, and data to identify gaps and improvement areas.
• Create reports, dashboards, process maps, and other documentation.
• Support project planning, testing, implementation, and user acceptance testing.
• Coordinate with technical and cross-functional teams to ensure successful delivery.
• Track project progress, risks, dependencies, and key performance indicators.
• Present insights and recommendations to stakeholders.

Skills

Analytical thinking

Problem solving

Communication skills

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree

Tools

Excel

SQL

Power BI

Tableau

Job description

We are looking for a detail-oriented Business Analyst to support a project involving the evaluation of multiple chatbot responses. The role will require analyzing business requirements, comparing chatbot outputs, conducting structured evaluations, and providing final assessments based on defined criteria.

Key Responsibilities:

Gather, analyze, and document business requirements.

Collaborate with stakeholders to understand business needs and objectives.

Translate business requirements into clear functional specifications.

Analyze workflows, processes, and data to identify gaps and improvement areas.

Create reports, dashboards, process maps, and other documentation.

Support project planning, testing, implementation, and user acceptance testing.

Coordinate with technical and cross-functional teams to ensure successful delivery.

Track project progress, risks, dependencies, and key performance indicators.

Present insights and recommendations to stakeholders.

Required Qualifications and Skills:

Bachelor’s degree in Business Administration, Finance, Computer Science, or a related field.

3 years of experience as a Business Analyst or in a similar role.

Strong analytical, problem-solving, and communication skills.

Proficiency in Excel, SQL, Power BI, Tableau, or similar tools.

Experience with requirement-gathering and process-mapping techniques.

Ability to work with cross-functional teams and manage multiple priorities.

Strong attention to detail and documentation skills.

Knowledge of Agile or Scrum methodologies is an advantage.