Business Systems Analyst 3 (N-IT)

CorSource; Vancouver (WA); On-site; USD 90,000 - 135,000; Full time

Job summary

CorSource seeks an experienced Business Systems Analyst 3 to support Operations Technology Services, collaborating with users to develop requirements and to deploy major software, cyber security, and virtualization initiatives.

You will lead requirements development, document use cases, assist in business cases, and ensure smooth hand-off to IT teams. Strong communication and analytical skills are essential for success.

Qualifications

• A degree in Information Technology, Technical Management, Information Management, Engineering, Business Systems, Computer Science or a directly related technical discipline is preferred.
• 10 years of experience is required with an applicable Associate’s degree.
• 8 years of experience is required with an applicable Bachelor’s degree.
• 12 years of experience is required without a degree.

Responsibilities

• Supporting Requirements Development: Conduct interviews and facilitate workshops to elicit application requirements.
• Research, analyze, model and organize information for developing requirements.
• Decompose high-level information into details and abstract up from low-level information to distinguish between solution ideas and application needs.
• Facilitate requirements validation sessions, identify gaps and present findings.
• Resolve requirement conflicts between stakeholders.
• Research, document, and validate current and future state processes and designs (functional and technical).
• Help define approach, alternatives, and decision framework for alternative solutions analyses.
• Help define and execute business analysis approaches.

Skills

Visio

Excel

PowerPoint

Word

Requirements management tool

IT Systems Development Lifecycle

IT planning and lifecycle management

Education

Associate degree

Bachelor’s degree

No degree

Tools

Visio

Excel

PowerPoint

Word

Requirements management tool

IT Systems Development Lifecycle

Job description

19882
Business Systems Analyst 3 (N-IT)
12 months
Vancouver

This position closes to submittals on October 2nd.

Position requires the ability to meet federal background and compliance requirements.

OVERVIEW

This contract Business Systems Analyst (BSA) 3 assignment will support Company's Operational Technology Services Work Planning & Delivery organization (JIM). This assignment performs systems analysis, interfacing with users to support functional requirements development, analysis of tools and techniques to support the development of systems, troubleshooting, analysis, performance monitoring and improvement of systems used by the Operations functions. This assignment will work closely with the Project Manager (PM) and other BSAs who are working on the day-to-day deployment of major software, telecommunication, cyber security, infrastructure and virtualization projects to ensure there is continuity and coordination.

Organization

Operational Technology Services Work Planning & Delivery is responsible for providing Operational technology support services including Work Planning & Delivery, Procurement Management and Process Management reporting to the Internal Operations Manager. The ideal candidate will have excellent communications skills and the ability to provide hands-on leadership to technical teams.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

• Supporting Requirements Development:
  • Conduct interviews and facilitate workshops to elicit application requirements.
  • Research, analyze, model and organize information for developing requirements.
  • Decompose high-level information into details and abstract up from low-level information to distinguish between solution ideas and application needs.
  • Facilitate requirements validation sessions, identify gaps and present findings.
  • Resolve requirement conflicts between stakeholders.
  • Research, document, and validate current and future state processes and designs (functional and technical).
  • Help define approach, alternatives, and decision framework for alternative solutions analyses.
  • Help define and execute business analysis approaches.
  • Assess and document descriptions of complex technical systems.
• Solution Development and Proposal:
  • Facilitate design sessions, key decisions, team meetings, sponsor meetings, and stakeholder engagement sessions.
  • Facilitate/assist in technical process improvement initiatives.
  • Research and develop methods to automate repetitive manual data manipulations.
  • Complete all documentation in support of the solution, including use cases, requirements, test plans, process maps, and desk procedures.
  • Assist in the development of Business Cases/Justifications for the identified improvement opportunities and present the proposed solutions in both verbal and written formats to key stakeholders and sponsors.
• Solution Build:
  • Prepare functional and technical documentation for hand-off to IT workgroups.
  • Work closely with IT development teams to encourage a smooth build.
  • Draft documentation for user and operational manuals and compliance.
  • Create queries and reports for extracting, manipulating, and reporting business architecture-related information.
  • Proactively communicate key updates and documents to team members, sponsors, and stakeholders.
  • Support project manager in the maintenance of project information including scope, status, schedule, budget, forecast, risks and issues, resources.
  • Support project manager in the coordination of the teams contributing to the project.
• Implementation and Change Management:
  • Support development and implementation of change management plans that reduce employee resistance and empower management as change sponsors.
  • Facilitate various system verification activities such as systems and user testing.
  • Facilitate system and data integration efforts to connect disparate systems that have various levels of technical maturity.
• Solution Maintenance:
  • Provide first line technical support to business users of the developed solutions.
  • Complete and improve user manuals, onboarding and training documentation.
  • Analyze solutions and business practices for efficiency and effectiveness. Based on the analyses, initiate continuous improvement initiatives.
• Promote the adherence to the Operational Technology Systems Life Cycle (OT SLC) processes:
  • Work with team members to verify assigned project(s) follow the OT SLC process and complete the process steps and required artifacts.
  • Interview Subject Matter Expert’s and prepare drafts of OT SLC artifacts.
  • Facilitate reviews and incorporate feedback on OT SLC artifact drafts.
• Obtain Project Sponsor feedback and final approval of SLC artifacts.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

• A degree in Information Technology, Technical Management, Information Management, Engineering, Business Systems, Computer Science or a directly related technical discipline is preferred.
• 10 years of experience is required with an applicable Associate’s degree.
• 8 years of experience is required with an applicable Bachelor’s degree.
• 12 years of experience is required without a degree.

Experience should be consistent with the specific requirements of business systems analysis and progressively more technical in nature.

Required Technical Skills & Experience (required on matrix)

• Advanced knowledge of Visio and/or other flowchart tools.
• Expert proficiency in Excel, PowerPoint and Word.
• Utilizing requirements management tool.
• Expert knowledge in supporting full lifecycle of projects through the IT Systems Development Lifecycle.
• Expert knowledge in IT planning, functional and technical specifications, and system life-cycle (SLC) management.
• Experience Supporting Requirements Development, to include:
  • Conduct interviews and facilitate workshops to elicit business requirements.
  • Research, analyze, model and organize information for developing requirements.
  • Decompose high-level information and abstract up from low-level information to distinguish solution ideas from business needs.
  • Facilitate requirements validation sessions and present findings to stakeholders.
  • Collaborate to resolve requirements conflicts between stakeholders.
  • Research, document, and validate current and future state processes and designs (functional and technical).
  • Help define best approaches, alternatives, and decision frameworks for alternative business solutions analyses.

All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.