Business Systems Analyst

CCRC Child Care Resource Center; United States; Hybrid; USD 86,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision

403(b) retirement plan with employer  

Paid time off

Education reimbursement

Wellness programs

Job summary

CCRC Child Care Resource Center seeks a Business Systems Analyst to bridge business units and tech teams. You will translate requirements, design solutions, and support system implementations across data, analytics, and development groups.

The role is hybrid, full-time (40 hours/week). Strong background in requirements, process mapping, APIs, and reporting tools is essential. Applicants should meet education and experience criteria outlined in the posting.

Qualifications

• Minimum education: Bachelor's degree in related field or equivalent experience.
• 5 years of experience as a Business Systems Analyst, Business Analyst, or similar role.
• Ability to translate business requirements into technical specs and documentation.
• Familiarity with software development concepts, data flows, and APIs.

Responsibilities

• Gather requirements and coordinate intake across business units.
• Map processes and identify optimization opportunities.
• Serve as technical liaison and design solutions with development and infrastructure teams.
• Provide strategic analysis and advisory on technology implementations.
• Test, validate, and support applications and data flows.

Skills

Requirements gathering

Process mapping

Technical liaison

Strategic analysis

Testing & validation

Education

Bachelor's degree

Tools

APIs

SQL

Power BI

Tableau

Job description

Expected Hourly Pay Rate: $42.34 Work where your work matters. Work at CCRC. CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary

The Business Systems Analyst (BSA) serves as the primary liaison between business units and technical teams, including Application Support Team, Data and Reporting Analytics, Software Development, and Network/System Engineers. This role gathers, analyzes, and translates business requirements into clear technical specifications, ensuring incoming requests and projects are well defined, feasible, and aligned with organizational capabilities. The BSA partners with leaders to identify, evaluate, and implement technology solutions and applications, whether developed in-house or purchased. This position is classified as Hybrid, full time, 40 hours per week. Please review the full job flyer here.

Essential Duties And Responsibilities

• Requirements Gathering & Intake Coordination (35%)
• Process Mapping, Optimization, and Continuous Improvement (30%)
• Technical Liaison & Solution Design (15%)
• Strategic Analysis and Advisory (10%)
• Testing, Validation, and Application Support(10%)

Job Specifications

Minimum Required Education: Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field; or equivalent combination of education and experience.

Experience: – 5 years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role

Professional/Technical Certifications: n/a

Technical Requirements: Demonstrated understanding of software development concepts, system integrations, APIs, and data flows. Ability to translate complex technical concepts into business‑friendly language. Experience with writing requirements, user stories, process maps, and technical documentation.

Bilingual Required: N/A

Travel: Some travel/business related driving required for all staff, large divisional events, and specified meetings. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance.

Work Schedule: Position is full-time, 40 hours per week.

Work Environment: Hybrid position, 3 days in office required.

Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including: Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90). Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93) MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required. Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341) CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866) Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995) Credit & Bankruptcy Check: For positions with fiscal responsibility (roles with authority over financial transactions), a credit and bankruptcy check will be conducted to assess financial responsibility in alignment with agency standards and applicable laws, including the federal Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) and California Labor Code restrictions on credit reports (Labor Code 1025.5).

Preferred

All minimum requirements above met, plus: Experience: 7+ years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role. Professional/Technical Certifications: Certification on Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP); Prosci or comparable change management certification is a plus. Technical Requirements – Working knowledge of SQL for data validation and analysis; familiarity with BI/reporting tools (e.g., Power BI, Tableau)SQL basics for data validation (optional) At CCRC, passion and meaningful work is rewarded!

We offer employees

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

Equal Opportunity

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at [phone] ext. 6599 or email them at [e-mail].

Child Care Resource Center (CCRC) assists close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County and the entirety of San Bernardino County serving a total area of 22,500 square miles. Since 1976, CCRC has been managing programs to assist with issues such as finding and selecting child care, child care financial assistance, school readiness, home visiting, and research and program evaluation. Children and families benefit from these programs, allowing parents to go to work and attend school, contribute to the economy and strengthen their families and the community. CCRC's early care & education specialists offer parents and child care professionals assistance ranging from finding child care and child development ages & stages to marketing child care businesses and CPR training and certification. CCRC operates and oversees Head Start Birth-5 programs for a total of 3,312 children. These programs promote school readiness and family engagement to ensure a healthy development of children and their families. Children benefit from a high quality preschool education as well as medical and dental exams. Through CCRC’s literacy campaign "What a Difference a Book Makes", we have collected 800,000 age-appropriate books. It is the agency’s belief that the cognitive benefits of literacy are immeasurable and have a large impact on the ability of an economy to generate and sustain wealth. Mission: CCRC cultivates child, family and community well-being.