Business Systems Analyst

First PREMIER; Sioux Falls (SD); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Full medical benefits for 20+ hours

Traditional and High Deductible health

Free dental and vision coverage

Generous PTO

401(k) matching

Discounts for events at Denny Sanford/

Wellness program

Volunteer hours

Fun employee parties

Job summary

First PREMIER Bank in Sioux Falls, SD seeks a Digital Platform Business Systems Analyst to translate business needs into system requirements for IT teams. You will support the digital platform roadmap, collaborate with stakeholders, and help implement technology solutions that enable business transformation.

The role requires strong analytical, communication, and cross-functional collaboration skills, with experience in process improvement and low-code/no-code platforms.

Qualifications

• Analytical mindset to identify bottlenecks and opportunities.
• Clear written/spoken communication for non-technical and technical audiences.
• Ability to collaborate with cross-functional teams and stakeholders.

Responsibilities

• Bridge business needs and technical solutions.
• Elicit, analyze, document, and prioritize requirements; create user stories.
• Develop process flows, business cases, and acceptance criteria.
• Support MVP delivery using low-code/no-code platforms.
• Create test plans, participate in UAT, and document results.
• Provide training materials and process documentation.

Skills

Analytical thinking

Communication

Collaboration

Stakeholder management

Critical thinking

Business acumen

Platform/technical knowledge

Equivalent work experience

Banking/financial domain exposure

Low-code/no-code platforms

Job description

## Business Systems AnalystApply: On-Site: Sioux Falls, SD: Full time: Posted Today: R-445At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.**Job Description:****Location:**Sioux Falls, SD **Company:** PREMIER Bankcard**About the Role**The Digital Platform Business Systems Analyst is the bridge between business needs and technical solutions. This role focuses on understanding business processes and translating them into system requirements that IT teams can design and implement. This role plays a key part implementing effective technology solutions to meet business objectives while supporting people, process, and technology transformation – ensuring alignment between organizational capabilities and digital platform strategy. The BSA leverages strong troubleshooting and problem-solving skills to address challenges and serves as a bridge between business operations and technology solutions. **Job Duties and Responsibilities****Essential duties and responsibilities include the following. Other duties may be assigned.*** Support the organization’s strategic direction and digital platform roadmap by aligning business initiatives with organizational objectives and digital transformation strategies.* Advance the maturity and optimization of digital capabilities across the organization.* Collaborate with cross-functional stakeholders through interviews, workshops, and requirements-gathering sessions to understand business needs, challenges, and objectives.* Elicit, analyze, document, and prioritize functional and technical requirements, translating business needs into detailed, actionable system requirements.* Develop process flows, business cases, user stories, and supporting documentation.* Analyze business processes, workflows, and operational challenges to identify inefficiencies, friction/pain points, risks, and improvement opportunities.* Recommend and support process standardization and optimization solutions based on industry best practices, business knowledge, and technology capabilities.* Partner with technical teams to define system functionality, features, and solution requirements.* Participate in solution design reviews and validation activities to ensure proposed solutions meet business objectives and operational needs.* Build, test, and deploy agile business applications utilizing low-code/no-code platforms to rapidly deliver Minimum Viable Products (MVPs).* Support implementation activities including configuration, documentation, and user readiness.* Develop test plans, test cases, and acceptance criteria, and support system, integration, and user acceptance testing (UAT).* Validate solutions against documented business requirements and quality standards, identifying, documenting, and supporting the resolution of defects and workflow issues.* Contribute to training materials, operational procedures, and process documentation to improve solution adoption and efficiency.* Partner with business and technology partners to understand needs and constraints, serving as a liaison between business units and technical teams.* Provide clear documentation and presentations.* Use data analysis and organization tools to identify impactful insights and present reports that support recommendations to team members and stakeholders. **Skills and Qualifications*** Analytical thinking: Ability to collect, interpret, and analyze data to identify operational bottlenecks, trends, and opportunities for improvement.* Communication: Strong verbal and written communication skills with both non-technical and technical audiences. Skilled at translating complex technical concepts into business-friendly language.* Collaboration: Proven ability to build relationships, work cross-functionally and engage stakeholders at all levels to drive alignment and results.* Stakeholder Management – Strong team-oriented approach with focus on partnership and shared success.* Critical Thinking and Problem Solving: Ability to evaluate situations, challenge assumptions, and develop effective, scalable solutions.* Business Acumen: Understanding of operational processes and how technology enables business strategy and transformation initiatives.* Platform/Technical Knowledge: Familiarity with platform capabilities and how systems integrate to support business processes.* equivalent work experience.* 2+ years working in a business analyst related role.* 1 -2 years’ Banking/Financial industry experience preferred.* Experience working collaboratively with both business stakeholders and IT teams* Experience with low-code/no-code platforms preferred.* Exposure to business analysis, project delivery, process improvement, or system implementation activities. **Competitive Benefits Package*** Full medical benefits when working 20+ hours per week* Traditional and High Deductible health plan options available* FREE dental and vision coverage* Generous Paid Time Off plans* 401(k) – dollar-for-dollar match up to 5% of total compensation* Special discounts and offers for events at the Denny Sanford PREMIER Center* PREMIER Wellness Program* Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year* Fun Employee Parties