Business Systems Analyst

Sager; Norwell, Northern (MA, KY); Hybrid; USD 68,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Training Programs

Volunteer Opportunities

Paid Time Off

Job summary

Sager Electronics in Norwell, MA is seeking a Business Systems Analyst to bridge business needs and IT solutions. You will gather requirements, document functional specs, and support implementation across departments, ensuring effective applications and processes.

The role emphasizes collaboration with users and developers, optimizing workflows, and delivering training while supporting continuous improvement initiatives. This hybrid, onsite position requires a US work authorization.

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 1–4 years of experience in business systems analysis, business analysis, application support, IT, or related field
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to communicate effectively with both technical and non-technical audiences
• Experience gathering business requirements and supporting technology projects
• Familiarity with ERP, enterprise applications, or business systems is a plus
• Collaborative mindset with a desire to learn and grow

Responsibilities

• Partner with business teams to understand challenges and identify technology solutions
• Gather and document business requirements and functional specifications
• Support the design, testing, implementation, and enhancement of business applications
• Analyze business processes and recommend improvements to increase efficiency
• Assist with project planning, scheduling, status reporting, and resource coordination
• Collaborate with developers, end users, and leadership throughout the project lifecycle
• Develop user procedures, training materials, and conduct end-user training sessions
• Help troubleshoot production issues and support continuous improvement initiatives

Skills

Requirements gathering

Stakeholder communication

Process improvement

Analytical thinking

Technical liaison

Education

Bachelor's degree

Tools

ERP systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Systems Analyst

Regular Full-Time Norwell, MA, US

Salary Range: $68,000.00 To $85,000.00 Annually

REMOTE APPLICANTS WILL NOT BE CONSIDERED - This is a hybrid position and applicants must be able to be onsite in Norwell, MA as required.

Technology is most impactful when it solves real business challenges. We're looking for a Business Systems Analyst who enjoys partnering with stakeholders, improving processes, and helping translate business needs into effective technology solutions.

In this role, you'll act as the bridge between business users and IT, supporting projects from requirements gathering and solution design through testing, implementation, and user training. You'll work across departments to evaluate business needs, recommend improvements, and help deliver applications that drive operational success.

What You'll Do

• Partner with business teams to understand challenges and identify technology solutions
• Gather and document business requirements and functional specifications
• Support the design, testing, implementation, and enhancement of business applications
• Analyze business processes and recommend improvements to increase efficiency
• Assist with project planning, scheduling, status reporting, and resource coordination
• Collaborate with developers, end users, and leadership throughout the project lifecycle
• Develop user procedures, training materials, and conduct end-user training sessions
• Help troubleshoot production issues and support continuous improvement initiatives

What You're Looking For

• Bachelor's degree or equivalent combination of education and experience
• 1-4 years of experience in business systems analysis, business analysis, application support, IT, or a related field
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to communicate effectively with both technical and non-technical audiences
• Experience gathering business requirements and supporting technology projects
• Familiarity with ERP, enterprise applications, or business systems is a plus
• Collaborative mindset with a desire to learn and grow

Compensation

Annual Compensation Range (Base Range): $68,000 - $85,000

Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and will be confirmed at the time of offer.

Why Join Us?

At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect:

• Medical, dental, and vision insurance to keep you and your family healthy.
• 401(k)/Roth plan with matching, ensuring your financial future is secure.
• Healthcare Savings Accounts for added flexibility in managing medical expenses.
• Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development.
• Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally.
• A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours.
• We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being.

Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit www.sager.com

To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.