Business Systems Analyst

O2 Technologies,Inc; Newtown Square (Delaware County); On-site; USD 70,000 - 100,000; Full time

Job summary

O2 Technologies,Inc in Newtown Square, PA seeks a Business Analyst to translate healthcare payer requirements into clear functional specs and processes. You will model workflows, liaise with stakeholders, and support production issues while driving data analysis and reporting to inform decisions.

A Bachelor’s degree in a related field is required; MBA or analytics master’s is preferred. This role offers on-site work in Pennsylvania and a path toward advanced analytics responsibilities.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Experience in healthcare payer systems is essential.
• Strong analytical and communication skills required.

Responsibilities

• Gather and document business requirements.
• Develop functional specifications and process flows.
• Provide production support and investigate issues.
• Perform root cause analysis and drive change management.
• Collaborate with stakeholders to ensure alignment with business goals.

Skills

Agile User Story Development

Healthcare Payer Knowledge

Data Analysis & Reporting

Stakeholder Liaison

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Health Informatics

Bachelor's Degree in Healthcare Management

Bachelor's Degree in Computer Science

Tools

SQL / SSMS

Visio

Agility

Facets

Job description

• Agile User Story Development
• Healthcare Payer Business Knowledge
• Data Analysis & Reporting

Key Responsibilities & Skills

• Business Requirements Gathering
• Functional Specification Development
• Process Flow Modeling (Visio)
• Business Stakeholder Liaison
• Production Support & Issue Investigation
• Root Cause Analysis
• Change Management & Enhancement Support
• Agile User Story Development
• Healthcare Payer Business Knowledge
• Medicare / Medicaid / Government Program Understanding
• Data Analysis & Reporting

Technical Skills

• Microsoft Office Suite (Excel / Word / PowerPoint / Outlook / Teams / SharePoint / OneNote)
• Visio / Process Flow Tools
• Agile Project Management Tools (Agility)
• SQL / SSMS Data Querying
• Healthcare Payer Systems (Facets)
• Data Warehouse / Data Lake Concepts

Education

Bachelor's Degree in Business Administration, Health Informatics, Healthcare Management, Computer Science, Information Systems. Preferred: MBA, Master's in Health Administration, Master's in Business Analytics, Master's in Informatics.

Industry Experience

• Healthcare Payer / Insurance
• Government Healthcare Programs
• Enterprise IT
• Business Analysis

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