Business Systems Analyst

Child Care Resource Center; Los Angeles (CA); Hybrid; USD 88,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Robust benefits (Medical, Dental, V&I)

403(b) Retirement Savings Plan with 4

Paid Holidays and Vacation

Education reimbursement

Job summary

Child Care Resource Center (CCRC) is seeking a Business Systems Analyst to act as the primary liaison between business units and technical teams. You will gather, analyze, and translate requirements into clear technical specs to align with organizational capabilities.

The role supports solutions whether built in-house or purchased and collaborates with leaders to drive technology adoption. The position is hybrid, full-time, 40 hours per week, based in the Los Angeles area.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field, or equivalent combination of education and experience.
• 5 years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role.
• Background check required; travel may be required; hybrid work environment with 3 days in office.

Responsibilities

• Gather, analyze, and translate business requirements into technical specifications.
• Serve as liaison between business units and technical teams (Application Support, Data/Reporting Analytics, Software Development, Network/System Engineers).
• Identify, evaluate, and implement technology solutions and applications, whether developed in-house or purchased.
• Coordinate requirements intake and process mapping for optimization and continuous improvement.
• Support testing, validation, and application support activities.

Skills

Business Systems Analyst experience

SQL for data validation

Education

Bachelor's degree in related field

Tools

Power BI

Tableau

Job description

Work where your work matters. Work at CCRC.

Expected Hourly Pay Rate:

$42.34

General Summary

The Business Systems Analyst (BSA) serves as the primary liaison between business units and technical teams, including Application Support Team, Data and Reporting Analytics, Software Development, and Network/System Engineers. This role gathers, analyzes, and translates business requirements into clear technical specifications, ensuring incoming requests and projects are well defined, feasible, and aligned with organizational capabilities. The BSA partners with leaders to identify, evaluate, and implement technology solutions and applications, whether developed in-house or purchased.

This position is classified as Hybrid, full time, 40 hours per week.

Essential Duties And Responsibilities

Within a team structure, this position will perform the following responsibilities:

Requirements Gathering & Intake Coordination (35%)

Process Mapping, Optimization, and Continuous Improvement (30%)

Technical Liaison & Solution Design (15%)

Strategic Analysis and Advisory (10%)

Testing, Validation, and Application Support(10%)

Job Specifications

Minimum Required

• Education : Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field; or equivalent combination of education and experience.

• Experience : – 5 years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role

• Professional/Technical Certifications : n/a

• Technical Requirements :

• Bilingual Required : N/A

• Travel: Some travel/business related driving required for all staff, large divisional events, and specified meetings. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance.

• Work Schedule : Position is full-time, 40 hours per week.

• Work Environment: Hybrid position, 3 days in office required.

• Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:

Preferred

All minimum requirements above met, plus:

• Experience : 7+ years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role.

• Professional/Technical Certifications : Certification on Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP); Prosci or comparable change management certification is a plus.

• Technical Requirements – Working knowledge of SQL for data validation and analysis; familiarity with BI/reporting tools (e.g., Power BI, Tableau)SQL basics for data validation (optional)

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at [phone] ext. 6599 or email them at [e-mail].