Business Systems Analyst

Algro International LLC; Irvine (CA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Algro International LLC is seeking a hands-on Business Systems Analyst to optimize our NetSuite ERP and EDI platform. You will partner with Operations, Finance, and Supply Chain to translate business needs into NetSuite solutions and reliable integrations across multiple systems.

You will manage workflows, reports, and dashboards, coordinate SuiteScript/SuiteTalk work with external partners, and ensure successful releases, testing, and user adoption in a hybrid Irvine, CA environment.

Qualifications

• BS or MS degree in Computer Science, IT, or a relevant field with 5+ years of experience supporting enterprise apps.
• Strong hands-on proficiency with Oracle NetSuite ERP including reports and analytics.
• Experience with EDI platforms and trading-partner integrations; SPS Commerce experience preferred.

Responsibilities

• Serve as the business applications resource for NetSuite ERP across order management, purchasing, inventory, and logistics.
• Maintain and enhance NetSuite workflows, reports, dashboards, and configurations.
• Coordinate NetSuite development or integrations (SuiteScript, SuiteTalk, APIs) with external specialists.
• Oversee the company's EDI platform and integrations with customers, suppliers, and 3PLs.
• Monitor EDI transactions and troubleshoot failures to improve reliability.
• Support third-party applications connected to NetSuite (WMS/3PL, TMS, banking).
• Identify opportunities to automate workflows and reduce manual data entry.
• Provide training and documentation for business users and ensure change management.

Skills

NetSuite ERP

EDI integrations

Excel

APIs

SuiteScript

SuiteTalk

SPS Commerce

Education

BS or MS in CS/IT or related field

Tools

NetSuite

SPS Commerce

SuiteScript

SuiteTalk

REST/SOAP/XML

Job description

The Business Systems Analyst is a hands-on operations role responsible for supporting, optimizing, and improving the company's core business applications. The primary focus is Oracle NetSuite ERP and the EDI platform, along with selected third-party applications that support the operational and business enterprise.

This position will work closely with Operations, Supply Chain, Customer Service, Finance, Warehouse/3PL partners, and external technology providers to ensure systems and integrations are reliable, scalable, and aligned with business needs. The role requires strong NetSuite and EDI knowledge combined with practical business-process and application-integration experience.

Key Responsibilities

NetSuite ERP

• Serve as the business applications resource for NetSuite ERP, supporting operational processes including order management, purchasing, inventory, fulfillment, logistics, and related workflows.
• Maintain and enhance NetSuite workflows, saved searches, reports, dashboards, custom fields/records, roles, permissions, and other configurations.
• Partner with business users to understand requirements, improve processes, and translate operational needs into effective NetSuite solutions.
• Coordinate advanced NetSuite development or integration work, including SuiteScript, SuiteTalk, and APIs, with external specialists when appropriate.
• Support NetSuite releases, testing, system improvements, and user adoption.

EDI & Trading Partner Integrations

• Support and oversee the company's EDI platform and integrations with customers, suppliers, 3PLs, and other trading partners.
• Monitor and troubleshoot key EDI transactions, including purchase orders, acknowledgments, ASNs, invoices, and related transaction sets.
• Coordinate new EDI partner onboarding, mapping changes, testing, and production deployment.
• Investigate transaction failures and recurring exceptions, working with EDI providers and business teams to resolve root causes.
• Improve EDI monitoring, alerts, reconciliation, and overall transaction reliability.

Third-Party Business Applications

• Support selected third-party applications and integrations connected to NetSuite, including warehouse/3PL, logistics/TMS, inventory planning, banking/payment, and other operational systems.
• Coordinate application implementations and enhancements, including requirements, testing, user acceptance, deployment, and post-launch support.
• Understand key system interfaces and data flows across NetSuite, EDI, and third-party application.
• Work with external software providers and technology partners to resolve issues and ensure applications support business requirements.

Process Improvement, Reporting & Support

• Identify opportunities to reduce manual work, duplicate data entry, spreadsheet dependency, and recurring system-related exceptions.
• Develop or coordinate practical workflow automation, operational reports, dashboards, alerts, and exception reporting.
• Serve as the escalation point for complex application and integration issues affecting business operations.
• Maintain appropriate system documentation, testing practices, access controls, and change management processes.
• Provide application guidance and training to business users as needed.

Qualifications & Experience

• BS or MS degree in Computer Science, IT, or a relevant field with 5+ years of experience supporting enterprise applications, ERP systems, EDI, business systems, or application integrations in an operational environment.
• Strong hands-on proficiency with Oracle NetSuite ERP, including SuiteFlow, Saved Searches, Analytics Workbooks/Datasets, roles, permissions, and reporting.
• Advanced Excel skills.
• Demonstrated experience with EDI platforms and trading-partner integrations; SPS Commerce or similar experience preferred.
• Working knowledge of APIs, REST/SOAP, XML, SFTP, middleware/iPaaS, and enterprise integration concepts.
• Experience supporting third-party operational applications such as WMS/3PL, TMS/logistics, inventory planning, or banking/payment systems.
• Strong analytical and troubleshooting skills, with the ability to trace transactions and issues across multiple applications.
• Solid understanding of business processes and the ability to translate operational requirements into practical system solutions.
• Strong communication, documentation, and cross-functional collaboration skills.

Preferred Experience

Experience in import/export, wholesale distribution, CPG, food, retail supply chain, manufacturing, or another high-volume, transaction-intensive business environment.

Ideal Candidate

The ideal candidate is a hands-on applications professional who can take ownership of NetSuite and EDI while effectively supporting the broader operational application environment. This person is comfortable working directly with business users, investigating system and integration issues, coordinating external technology partners, and driving practical improvements from requirements through implementation.

Key Measures of Success

• Reliable and effective operation of NetSuite, EDI, and critical third-party applications.
• Faster resolution and reduction of recurring integration and transaction issues.
• Improved reporting, visibility, and system-driven business processes.
• Reduced manual work and stronger adoption of core business applications.
• Clear application ownership, documentation, and coordination with external technology partners.

Department: Information Technology

Location: Onsite / Hybrid - Irvine, CA HQ

Reports To: Operations / Technical Leadership