Business Systems Analyst

Trane Italia; Davidson (NC); On-site; USD 56,000 - 117,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance and education

Job summary

Trane Technologies North America is looking for a Business Systems Analyst to support the Commission and Incentive team with process improvement, application setup, testing and end-user training for field sales, manufacturing and headquarters.

You will work with Corporate IT and operations to implement solutions, document processes, and develop tools to monitor performance. Travel up to 10% may be required.

Qualifications

• Bachelor’s degree required; or an Associate’s degree with 2 years of experience.
• Experience with Microsoft Office Suite required.
• Strong understanding of field sales office business and manufacturing is a plus.
• Knowledge of software configurations and system integration details preferred.
• Project management experience preferred.
• Six Sigma and 9 Step Problem Solving (A3) preferred.
• Experience working with SQL preferred.
• Able to work well in a fast-paced environment and as part of a team.

Responsibilities

• Provide customer service to field, manufacturing and internal customers daily.
• Develop and improve business processes and system enhancements with the team.
• Understand configuration options and tools for integrated business systems.
• Identify application problems and provide timely resolutions.
• Provide training and support of end users for Trane North America.
• Update user training and documentation for specific business processes.
• Develop tools for offices to monitor and measure processes with reports and data validation.
• Collaborate with IT, operations, and vendors to implement best practices.
• Assist with requirements and lead user acceptance testing for deployments.
• Work on ad hoc projects to further define processes and systems.
• Travel up to 10% to various Trane and vendor sites.

Skills

Microsoft Office

SQL

Project management

Six Sigma

A3 problem solving

Interpersonal communication

Teamwork

Adaptability

Education

Bachelor's degree

Associate's degree with 2 years experience

Tools

Microsoft Office Suite

SQL

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Job Summary：

This Business Systems Analyst works with the Commission and Incentive team to assist Trane North America with process improvement and development. Responsibilities include software application set-up, testing, implementation, process support, troubleshooting application problems, developing user training and creating user instructions and support documentation for Trane field sales office and manufacturing applications.

Core Job Responsibilities (others may be added):

• Provide customer service to field, manufacturing and internal customers on a daily basis.
• Work with team to continually develop business processes and system enhancements.
• Understand integrated business systems configuration options and tools.
• Identify application problems and provide resolutions in a timely manner.
• Provide training and support of end users for Trane North America.
• Update user training and documentation for specific business processes.
• Develop and manage process improvement plans in regard to specific business processes.
• Observe and document any malfunction of the software and offer reasonable solutions for correction.
• Work with other groups within Trane to establish best practices and implement management strategy.
• Work closely with Trane Technologies Corporate IT, Trane Operations teams, Manufacturing Plants, Americas Accounting Center, Climate Solutions Application Owners, and third party technology vendors.
• Assist with application requirements and lead user acceptance testing for the application deployment process.
• Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.
• Work on ad hoc project teams to further define processes/systems.
• Up to 10% travel to various Trane and/or vendor field sites required.

Minimum Qualifications:

• Bachelor’s Degree is required.

– OR –

• Associate’s Degree with 2 years of experience is required.

Key Competencies:

• Experience with Microsoft Office Suite required.
• Strong understanding of field sales office business, manufacturing and headquarters a plus.
• Knowledge of software configurations and systems integration details preferred.
• Project management experience preferred.
• Working knowledge of Six Sigma and 9 Step Problem Solving (A3) preferred.
• Experience working with SQL preferred.
• Must be able to work well and adapt to change in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Must have ability to work well in a team environment.
• Strong interpersonal skills required.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Annual Base Salary Range or Hourly Base Pay Range:

$56,300.00 - $116,700.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer

Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.