Business Systems Analyst

Delphi-US, LLC - Peacemakers in the Talent War; Augusta (ME); Hybrid; USD 55,000 - 69,000; Part time

Job summary

Delphi-US - Peacemakers In The Talent War in Augusta, ME, seeks a Business Systems Analyst for a hybrid, contract role with hourly pay. The position focuses on translating business workflows into functional requirements, supporting technology initiatives, and leading QA/UAT with a strong emphasis on accessibility (WCAG) and usability across software and digital content.

You will collaborate with business and technical stakeholders, document processes thoroughly, and ensure accessibility

Qualifications

• 5+ years of experience with digital accessibility and WCAG standards.
• 7+ years of quality assurance testing experience.
• 10+ years of training experience.
• Prior experience working in a State of Maine environment.
• Working knowledge of accessible web content, accessibility testing approaches, and assistive technology considerations.
• Ability to translate business workflows into functional requirements and communicate effectively with both technical and business teams.
• Ability to work in a hybrid setup in Augusta, ME, including onsite work as requested, and must reside in Maine.

Responsibilities

• Partner with business and technical stakeholders to translate operational workflows into clear functional requirements
• Support technology initiatives, system upgrades, and process improvements through analysis, coordination, and documentation
• Execute quality assurance testing and user acceptance testing (UAT) to validate functionality and usability
• Evaluate software, websites, and digital content against WCAG and digital accessibility requirements
• Test for compatibility with commonly used assistive technologies and document accessibility barriers
• Log defects and usability issues, validate fixes, and help embed accessibility practices into ongoing improvements

Skills

Digital accessibility

Quality assurance testing

Training

Communication

Job description

Business Systems Analyst | Location: Hybrid, Augusta, ME | Contract | Hourly Pay Range $40-$50

This Business Systems Analyst role supports technology initiatives, system upgrades, and process improvements by translating business workflows into clear functional requirements. The position has a strong focus on quality assurance/UAT and ensuring software, websites, and digital content meet usability and digital accessibility standards (including WCAG).

Key Responsibilities

• Partner with business and technical stakeholders to translate operational workflows into clear functional requirements
• Support technology initiatives, system upgrades, and process improvements through analysis, coordination, and documentation
• Execute quality assurance testing and user acceptance testing (UAT) to validate functionality and usability
• Evaluate software, websites, and digital content against WCAG and digital accessibility requirements
• Test for compatibility with commonly used assistive technologies and document accessibility barriers
• Log defects and usability issues, validate fixes, and help embed accessibility practices into ongoing improvements

Required Qualifications

• 5+ years of experience with digital accessibility and WCAG standards
• 7+ years of quality assurance testing experience
• 10+ years of training experience
• Prior experience working in a State of Maine environment
• Working knowledge of accessible web content/documents, accessibility testing approaches, and assistive technology considerations
• Ability to translate business workflows into functional requirements and communicate effectively with both technical and business teams
• Ability to work in a hybrid setup in Augusta, ME, including onsite work as requested, and must reside in Maine

Preferred Qualifications

• Experience identifying and documenting accessibility barriers during UAT and validating remediation

About Delphi-US - Peacemakers In The Talent War

Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Intelligence Engineering & Analytics, AI/ML Operational Excellence, DevOps & Cloud Computing, Health IT & Life Sciences, and Energy Management/Power Systems; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and many of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.

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