Business System Analyst

Northwest Partners; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

A technology consulting firm is seeking a Business Systems Analyst to contribute to a large-scale digital initiative. This role requires expertise in Guidewire BillingCenter and involves analysis, configuration, and support of enterprise-level systems. The ideal candidate will have extensive experience in business systems analysis and strong technical documentation skills. This full-time position offers comprehensive benefits and opportunities for growth.

Qualifications

• Minimum of 7 years of experience in business systems analysis.
• At least 4 years of experience with Guidewire Insurance Suite.
• Minimum of 2 years recent hands‑on experience with Guidewire BillingCenter.

Responsibilities

• Act as liaison between business stakeholders and IT teams.
• Perform systems analysis and create technical documentation.
• Support application testing, including user acceptance testing.

Skills

Business systems analysis

Guidewire Insurance Suite

Guidewire BillingCenter

SQL

Post-production support

JIRA

Confluence

Education

Bachelor’s degree in IT, business, or related field

Tools

Guidewire BillingCenter

ServiceNow

AWS

Job description

Join to apply for the Business System Analyst role at Northwest Partners

Northwest Partners is seeking a Business Systems Analyst to contribute to a large‑scale digital initiative for a top insurance organization. This role will focus on the analysis, configuration, and support of enterprise‑level billing systems, leveraging Guidewire BillingCenter to deliver impactful technology solutions.

What YOU will do

• Act as liaison between business stakeholders and IT teams to coordinate portfolio activities
• Perform systems analysis and create technical and functional design documentation
• Support application testing, including user acceptance testing
• Maintain subject matter expertise in BillingCenter implementation
• Lead complex change management initiatives such as training, documentation, and production readiness
• Guide the configuration and implementation of BillingCenter solutions
• Provide procedural support, ensuring compliance with security and corporate policies
• Contribute to estimation and design processes during early project phases
• Mentor business systems analyst peers to improve team capabilities
• Manage production tasks, including triage, troubleshooting, and data analysis using SQL
• Support compliance and product‑related data requests
• Participate in deployment support and monitoring activities

What YOU will bring us

• Minimum of 7 years of experience in business systems analysis
• At least 4 years of experience with Guidewire Insurance Suite
• Minimum of 2 years recent hands‑on experience with Guidewire BillingCenter
• Expert‑level knowledge of property and casualty insurance systems
• Strong understanding of non‑standard auto insurance preferred
• Demonstrated ability to document workflows, user stories, and acceptance criteria
• Familiarity with the systems development lifecycle and BillingCenter configuration
• Experience in behavior‑driven testing, including clock‑based testing scenarios
• Expertise in post‑production support and defect analysis
• Proficiency in JIRA and Confluence; knowledge of ServiceNow and AWS is a plus
• Bachelor’s degree in IT, business, or related field, or equivalent experience
• Ability to travel occasionally as needed based on project demands

Benefits Include:

Comprehensive benefits available to full‑time employees.

About Northwest Partners

Northwest Partners is an equal opportunity employer. At Northwest Partners we are dedicated to moving at the speed of innovation. We work with clients across the globe to provide exceptional knowledge, talent, and resources. As a trusted partner, we merge the client's vision with our expertise to deliver powerful results. Northwest Partners is known for building and managing elite teams in technology across diverse industries. Our mission is to empower every talent and every client to achieve more.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology and Analyst

IT Services and IT Consulting and Insurance Agencies and Brokerages