Business System Analyst

The Panther Group; Milford (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

The Panther Group seeks a Manufacturing Business Systems Analyst to partner with Quality, Operations, Engineering, and IT. You will own the QMS and support ERP, MES, PDM/PLM platforms, translating manufacturing needs into practical technology solutions.

You will develop Power BI dashboards and reports to monitor production performance, quality metrics, and KPIs, while acting as the QMS administrator across multiple sites.

Qualifications

• Experience in a manufacturing environment.
• Strong knowledge of QMS and ERP/MES integration.
• Ability to develop Power BI dashboards and analytics.
• Experience with data governance and multi-site compliance.

Responsibilities

• Partner with Quality, Manufacturing Operations, Engineering, Supply Chain, and IT to identify business and system requirements and translate manufacturing needs into practical technology solutions.
• Develop, publish, and maintain Power BI dashboards, reports, and analytics supporting production performance, quality metrics, supplier performance, manufacturing KPIs, and executive reporting.
• Serve as the primary Quality Management System (QMS) administrator and subject matter expert, supporting quality processes across multiple manufacturing sites.
• Configure and maintain QMS workflows, forms, task profiles, user assignments, permissions, document links, and other system functionality to support manufacturing and quality processes.
• Develop and maintain QMS reports and dashboards supporting quality KPIs, supplier quality, corrective and preventive actions, audit readiness, nonconformance management, and multi-site compliance activities.
• Work directly with plant and quality teams to identify system issues, improve workflows, eliminate manual processes, and ensure the QMS effectively supports day-to-day manufacturing operations.
• Collaborate with IT and Manufacturing Operations on ERP and MES enhancements, upgrades, implementations, and data governance.
• Support data flow and integrations between ERP, MES, QMS, PLM/PDM, and third-party manufacturing systems, including troubleshooting data exchanges and working with APIs and other integration methods.

Skills

Power BI

Data analytics

QMS administration

ERP enhancements

Data governance

Systems integration

Process improvement

Tools

APIs

Job description

The Manufacturing Business Systems Analyst serves as a key business systems partner to Quality, Operations, Engineering, Supply Chain, and IT. This role owns and supports critical manufacturing applications and data systems, with primary responsibility for the Quality Management System (QMS) and support for ERP, MES, PDM, and PLM platforms.

The ideal candidate has experience working in a manufacturing environment and understands how plant operations, quality processes, production data, and enterprise systems work together. This position combines hands-on application administration and configuration with business analysis, data analytics, systems integration, and continuous improvement.

Job Responsibilities

• Partner with Quality, Manufacturing Operations, Engineering, Supply Chain, and IT to identify business and system requirements and translate manufacturing needs into practical technology solutions.
• Develop, publish, and maintain Power BI dashboards, reports, and analytics supporting production performance, quality metrics, supplier performance, manufacturing KPIs, and executive reporting.
• Serve as the primary Quality Management System (QMS) administrator and subject matter expert, supporting quality processes across multiple manufacturing sites.
• Configure and maintain QMS workflows, forms, task profiles, user assignments, permissions, document links, and other system functionality to support manufacturing and quality processes.
• Develop and maintain QMS reports and dashboards supporting quality KPIs, supplier quality, corrective and preventive actions, audit readiness, nonconformance management, and multi-site compliance activities.
• Work directly with plant and quality teams to identify system issues, improve workflows, eliminate manual processes, and ensure the QMS effectively supports day-to-day manufacturing operations.
• Collaborate with IT and Manufacturing Operations on ERP and MES enhancements, upgrades, implementations, and data governance.
• Support data flow and integrations between ERP, MES, QMS, PLM/PDM, and third-party manufacturing systems, including troubleshooting data exchanges and working with APIs and other integration methods.