Business System analyst

Mindlance; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A national recruiting company is seeking a qualified IT support professional in Charlotte, North Carolina. This role requires a Bachelor's degree in Information Technology, along with 2+ years of experience in technical support and problem analysis. Candidates should possess strong analytical and communication skills, along with knowledge in SQL and Visual Basic scripting. This position involves creating design documentation and requires the ability to work both independently and in a team environment under pressure. Availability for off-hours work may be necessary.

Qualifications

• 2+ years of experience in IT support and problem analysis.
• Ability to create detailed design documentation.
• Knowledge of software development phases including design, coding, testing, and support.

Skills

Analytical skills

Excellent communication skills

Interpersonal skills

Technical problem solving

Critical thinking

SQL knowledge

Visual Basic scripting

MS Office Excel

Education

Bachelor's degree in Information Technology or related field

Job description

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com.

Job Description

• Bachelor's degree in Information Technology or related field
• 2 + years of experience
• Knowledge of standard support issues and solutions related to applications and hardware
• Ability to apply general organizational knowledge of the business and systems processes in problem analysis
• Analytical skills and ability to do root cause analysis
• Requires excellent communication skills and ability to write and discuss procedures regarding technical issues
• Requires excellent interpersonal skills and the ability to interface with all levels of personnel
• Requires the ability to work independently and exercise sound judgment
• Ability to create detailed design documentation from high level business requirements or participate in the design process
• Good level of understanding SQL knowledge, Visual Basic scripting as well as good understanding of a Windows/Networking platform
• Strong MS Office Excel
• Thorough understanding of technical concepts
• Knowledge of all phases of software development including design, coding, testing, debugging, implementation, and support
• Must be highly motivated self-starter, be able to demonstrate competence in technical problem solving and must also be able to work under pressure both individually and as part of the team
• Strong critical thinking skills; ability to work with complex concepts
• Requires general availability and may include off hours and some holidays and weekends