Business Analyst

Mindlance; Englewood Cliffs (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

A national recruiting company is seeking a Business Analyst in Englewood Cliffs, NJ. This role involves supporting IT applications used by Finance and Operations groups, managing change control processes, and collaborating with business users. The ideal candidate has a B.S. degree in IT or Business Administration, 3+ years in a similar role, and strong critical thinking, problem-solving, and project management skills. Technical experience with SQL and JIRA is also necessary.

Qualifications

• 3+ years of experience as a business analyst or Project Manager.
• Understanding of software design and ability to work with technical staff.
• Exceptional organization skills and drive for operational excellence.

Responsibilities

• Assist with projects and production support of IT applications.
• Maintain application configurations and user access management.
• Coordinate with teams to implement application requirements.

Skills

Critical thinking

Problem solving

Interpersonal communication

Organizational skills

Project management

Education

B.S. degree in Information Technology or Business Administration

Tools

SQL

JIRA

Citrix ticketing system

Job description

Mindlance is a national recruiting company that partners with leading employers in the Life Sciences, IT, and Financial Services sectors.

Job Description

Job Title: Business Analyst

Location: Englewood Cliffs, NJ 07632

DURATION: 6+ Months

Job Overview

• B.S. degree in Information Technology, Business Administration or other technical discipline; 3+ years of experience as a business analyst or Project Manager.
• Critical thinking/problem solving skills; understanding of software design, underlying architecture, and ability to work with technical staff on support and troubleshooting.
• Experience in facilitation and collaboration of business and technical resources, requirements gathering, SQL queries, SQL, Citrix ticketing system – JIRA, and effective interpersonal, writing and communication skills.
• Exceptional organization skills, drive for operational excellence, highly customer focused, and strong project management skills.
• Desired: 2+ years Media/Entertainment Industry experience (desirable); prior experience with content distribution/affiliate sales (highly desirable).

Responsibilities

• The incumbent is a key member of the Content Distribution technology team reporting to the Manager, Content Distribution Technology, assisting with projects and production support of IT applications used by Finance and Operations groups within the Content Distribution division.
• Production support and troubleshooting of application issues related to business applications; maintain application configurations such as provisioning/de-provisioning of users, managing system tables, and coordinating with the internal application hosting team to manage user access to application.
• Manage the change control ticketing process and coordinate with infrastructure teams to implement application requirements in non-production and production environments, such as script and code deployments, requests for backups, and adding users to domain groups.
• Work with business users, offshore resources and vendors in the creation of test documents, software testing and rollout of application upgrades.
• Perform requirements gathering and documentation of internal IT procedures, business process flows and business requirements; build project plans and ensure that project outcomes are delivered on time within budget and timeline.