Business Support Specialist - W&L/3PL

ironmountain; United States; Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Dental Benefits

Unlimited PTO

401(k) with Company Match

Employee Stock Purchase Program

Tuition Reimbursement

Professional Growth

Descripción de la vacante

Iron Mountain is seeking an analytical Business Support Specialist to join our Warehouse and Logistics Operations team. You will conduct revenue and cost variance analyses, track KPIs, and support billing inquiries while collaborating with cross-functional partners.

Based in Haslet, TX, this onsite role offers competitive compensation and comprehensive benefits, including health and dental, unlimited PTO, a 401(k) match, and tuition reimbursement to support your growth.

Formación

• 3+ years in warehousing, fulfillment, or logistics operations.
• Strong knowledge of operational finance, P&L, and cost variance analysis.
• Experience partnering with cross-functional stakeholders.
• Bachelor's or Master's degree preferred, in a related field.

Responsabilidades

• Drive revenue and cost variance analyses and manage billing inquiries.
• Track site KPIs to monitor productivity, quality, and costs.
• Collaborate with operational leaders and external clients to resolve issues.
• Support site administration, continuity plans, and improvement projects.

Conocimientos

Warehousing/logistics experience

Financial analysis

Cross-functional collaboration

Educación

Bachelor's or Master's degree preferred

Herramientas

Google Workspace

Descripción del empleo

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Description

Iron Mountain is seeking an analytical Business Support Specialist to join our Warehouse and Logistics Operations team.

What You'll Do (Responsibilities)

• Drive Financial & Revenue Accuracy: Conduct revenue and cost variance analyses, investigate major discrepancies, and manage complex billing inquiries, credit/debit memos, and work order pricing.
• Track & Improve Operational Performance: Establish and monitor key site KPIs to track productivity, quality, and cost controls, while helping build reporting and P&L data processing.
• Strengthen Client & Partner Relationships: Partner directly with operational leaders and external clients to resolve complex issues, ensuring high customer service standards and seamless account management.
• Support Site Administration & Continuity: Perform office administrative functions for the district, support local telephone systems, maintain business continuity plans, and partner with leaders on continuous improvement projects.

What You'll Bring (Skills & Qualifications)

• 3+ years of experience in warehousing, fulfillment, supply chain, distribution center, third-party logistics (3PL), or manufacturing operations.
• Strong knowledge of operational finance, P&L reporting, cost variance analysis, and complex billing management.
• Experience and proven ability to partner with cross-functional stakeholders and support strategic client-facing initiatives.
• Bachelor's or Master's degree preferred
• Google Workspace platforms

What We Offer (Benefits)

• Shifts: Schedule: Monday - Friday, 8:00 AM - 5:00 PM (flexible availability as required)
• Location: Onsite in Haslet, TX
• Competitive Compensation aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Ready to bring your analytical background to a growing 3PL operations team?

Category: Administrative Services