Business Support Specialist

Region IV Development Association; Twin Falls (ID); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental Insurance

HSA or Medical Flex Spending

Life Insurance

Employee Financial Incentive Program

Paid holidays

Paid time off

Mileage reimbursement

Job summary

Frontier Community Resources, a nonprofit economic development organization based in Twin Falls, Idaho, seeks a Business Support Specialist to coordinate executive and board activities, manage office operations, assist with loan and program administration, and support regulatory reporting. You will report to the President and collaborate with the Board, leadership team, borrowers, and partners.

The role offers exposure to SBA 504 financing, USDA Rural Development, and other community development

Qualifications

• Three+ years in administrative, executive, office, lending, accounting, or program support roles.
• Experience supporting executive leadership and Boards of Directors.
• Familiarity with SBA, USDA Rural Development, nonprofit programs.

Responsibilities

• Coordinate executive and board meetings, agendas, minutes, and actions.
• Manage office operations, procurement, and records maintenance.
• Support loan servicing, reporting, and borrower communications.
• Maintain borrower files, tax and compliance documentation.

Skills

Executive support

Board support

Office administration

Lending knowledge

Education

Associate's or Bachelor's degree in Business Administration, Accounting, Finance, Office Administration, or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Support economic development. Keep our organization running smoothly.

Frontier Community Resources (FCR) is seeking a highly organized, detail-oriented, and service-focused professional to serve as our next Business Support Specialist. This is an exciting opportunity to join a respected economic development organization whose work directly supports business growth, job creation, and community development throughout South-Central and Southwestern Idaho.

As a key member of our team, you will provide executive and board support, coordinate office operations, assist with loan and program administration, contribute to financial and regulatory reporting, and help ensure the efficient day-to-day operation of our organization. Your work will serve the leadership team, fellow team members, board members, borrowers, funding partners, and community stakeholders while advancing programs that strengthen local businesses and communities.

This position offers an opportunity to develop a broad understanding of economic development, lending, financial administration, and organizational operations. We value continuous learning and encourage professional development that strengthens both individual capabilities and our organization's ability to serve Southern Idaho. If you enjoy managing multiple priorities, maintaining exceptional attention to detail, supporting executive leadership, and contributing to meaningful work that positively impacts communities across Southern Idaho, we encourage you to apply.

ABOUT FRONTIER COMMUNITY RESOURCES

Frontier Community Resources is a nonprofit economic development organization headquartered in Twin Falls, Idaho. For more than 50 years, we have partnered with businesses, communities, lenders, and public agencies to support economic growth and community development across Southern Idaho through programs such as SBA 504 financing, revolving loan funds (RLFs), Economic Development Administration programs, USDA Rural Development programs, community and economic development initiatives, and business technical assistance programs. We help entrepreneurs expand, communities thrive, and local economies grow.

POSITION SUMMARY

The Business Support Specialist serves as the operational backbone of Frontier Community Resources, coordinating executive and board activities, managing office operations, supporting loan administration, maintaining organizational records, and assisting with regulatory reporting.

The Business Support Specialist reports directly to the President and works closely with the Board of Directors, leadership team, Departmental Teams, borrowers, funding partners, and community stakeholders to ensure the efficient delivery of organizational programs and services.

WHAT YOU'LL DO

Executive, Board, & Administrative Support

• Manage executive and organizational calendars, meetings, travel arrangements, and scheduling activities.
• Coordinate Board of Directors and committee meetings, including agendas, board packets, meeting logistics, and supporting materials.
• Attend meetings and prepare meeting minutes, summaries, and action items.
• Assist with presentations, reports, correspondence, and materials for executive leadership and board meetings.
• Serve as a professional liaison with board members, borrowers, vendors, government agencies, and community partners.
• Manage incoming and outgoing mail and general administrative communications.

Office Operations & Procurement

• Coordinate purchasing activities, vendor relationships, inventory management, and purchasing records.
• Purchase and maintain inventories of office supplies, marketing materials, promotional items, and company-branded merchandise.
• Support meetings, events, conferences, and community outreach efforts.
• Assist with maintaining project and organizational files.

Loan & Program Administration

• Prepare loan, portfolio, program, and management reports.
• Review loan files for completeness and compliance.
• Maintain borrower records, tax returns, insurance documentation, and annual compliance requirements.
• Assist with SBA administrative documentation and employee clearance requirements.
• Support loan servicing, portfolio administration, and borrower communications.
• Maintain accurate information within organizational systems and databases.
• Maintain cash logs and supporting documentation.
• Prepare annual borrower interest statements and related tax-reporting documents.
• Assist with loan balancing, account reconciliations, and statement preparation.
• Coordinate program balance reconciliations with the Director of Finance.
• Prepare USDA Rural Development and other required program reports.
• Support audits, compliance reviews, and grant-reporting activities.

WHO WE’RE LOOKING FOR

• Exceptionally organized and detail-oriented.
• Professional, dependable, and customer-focused.
• Comfortable managing multiple projects and competing priorities.
• Skilled at problem-solving and follow-through.
• Able to maintain confidentiality and exercise sound judgment.
• Proficient in written and verbal communication.
• Comfortable working independently and collaboratively.
• Passionate about supporting economic development and strengthening communities.

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration, Accounting, Finance, Office Administration, or a related field.
• Three or more years of experience in administrative, executive, office, lending, accounting, or program support roles.
• Experience supporting executive leadership and Boards of Directors.
• Experience preparing meeting minutes, reports, and organizational correspondence.
• Familiarity with lending, SBA, USDA Rural Development, economic development, or nonprofit programs.
• Strong Microsoft Office Suite skills, particularly Excel, Word, Outlook, and PowerPoint.
• Excellent written, verbal, and interpersonal communication abilities.

COMPENSATION & BENEFITS

Salary Range: $50,000 - $55,000 annually.

Salary is dependent upon qualifications, experience, and demonstrated competencies.

Benefits Include:

• Medical and Dental Insurance
• Health Savings Account (HSA) or Medical Flex Spending
• Life insurance
• Employee Financial Incentive Program
• Paid holidays
• Paid time off
• Mileage reimbursement for approved travel

WHY JOIN FRONTIER COMMUNITY RESOURCES?

At Frontier Community Resources, your work directly contributes to business growth, job creation, and stronger communities. For more than 50 years, we have worked alongside entrepreneurs, lenders, community leaders, and public partners to create opportunities and strengthen Southern Idaho.

Our team is driven by a shared commitment to excellence, collaboration, accountability, and community impact. When you join Frontier Community Resources, you become part of a team where your ideas are valued, your contributions make a difference, and your work helps move Idaho forward.

Your next opportunity could help shape southern Idaho’s next frontier. More information about our organization is available on our website at Frontier CR.org.

Frontier Community Resources is an Equal Opportunity Employer.