Business Support Specialist

ADD STAFF, Inc.; Fort Carson (CO); On-site; USD 41,000 - 44,000; Full time

Job summary

ADD STAFF, Inc. seeks a Business Support Specialist located at Fort Carson, CO. The role focuses on data entry, spreadsheet management, and accurate utility consumption calculations across water, gas, and electrical metering, with emphasis on working with large Excel datasets.

You will communicate with the Department of Public Works and reimbursable customers on Ft. Carson, perform on-site meter readings, and ensure data quality.

Qualifications

• Familiar with C2M and utility billing processes.
• Experience managing large datasets in Microsoft Excel.
• Understanding of meter types and conversions (AC power, kWh, MWh).
• Experience communicating with stakeholders and DPW.
• Data entry and spreadsheet management.

Responsibilities

• Data entry and spreadsheet management.
• Utility consumption calculations and quality control.
• Stakeholder and partner coordination.
• Direct customer communication and outreach.
• On-site meter reading.

Skills

C2M familiarity

Utility billing processes

Data management

Advanced Excel

Stakeholder communication

Customer outreach

Tools

Excel

Job description

Business Support Specialist Located at Fort Carson, CO

Qualifications: This employee will need to be familiar with C2M and Utility billing processes. They must also have proven experience managing large datasets within Microsoft Excel.

Electrical Metering: Understanding of alternating current (AC) power, active/reactive power, demand (kW) versus consumption (kWh), and the function of current transformers (CTs) and potential transformers (PTs) in multiplier meters.

Conversions: Ability to convert and scale billing multipliers, and convert Watt-hours to Kilowatt-hours (kWh) or Megawatt-hours (MWh).

Water Metering: Conversions: Conversions between Gallons, Cubic Feet (CF), and Hundred Cubic Feet (CCF).

Gas Metering: Conversions: Conversions between Cubic Feet (CF), Hundred Cubic Feet (CCF), Thousand Cubic Feet (MCF), and Therms (Btu).

Technical utility data comprehension and management.

Data Entry. Advanced in Excel - Ability to comprehend large spreadsheets. Ability to effectively communicate with stakeholders, Department of Public Works, and reimbursable customers on Ft. Carson.

Responsibilities: Data Entry, Spreadsheet Management, Utility Consumption Calculation Quality Control & Data Analysis Stakeholder & Partner Coordination Direct Customer Communication & Outreach On-Site Meter Reading

Length: 10/19/2026 - 10/18/2027 Schedule: Monday - Friday 7:00am - 3:30pm Pay: $30.50/hour Location: Fort Carson, CO