Business Support Specialist

Jobtailor; Bentonville (AR); On-site; USD 45,000 - 60,000; Full time

Job summary

Jobtailor in Bentonville, AR is seeking an Operations Analyst/Coordinator to collaborate with managers, analyze data, and support continuous improvement across teams. You will prioritize tasks, manage calendars, and prepare materials for leadership meetings.

You will collect and interpret data to identify trends, recommend process adjustments, and ensure deadlines are met while upholding company policies and ethical standards.

Qualifications

• Associate degree or 1 year of relevant experience in operations, retail, or project management.
• Ability to manage complex tasks by prioritizing deadlines and collaborating with stakeholders.
• Strong communication skills across teams and leadership.
• Experience in data analysis and basic statistical methods.
• Aptitude for process improvement and adapting to organizational changes.
• Demonstrated integrity and commitment to company policies, ethics and values.
• Ability to coordinate schedules, meetings, and travel logistics for executive leadership.
• Proactive problem-solving skills focused on business needs.
• Preferred: Contact Center, Customer Service, Microsoft Office.

Responsibilities

• Collaborate with managers, coworkers, and business partners on complex assignments
• Prioritize tasks and ensure deadlines are met
• Collect, analyze, and track data to support business solutions and identify trends
• Recommend training or process adjustments based on data insights
• Communicate progress, issues, and recommended resolutions to leadership and stakeholders
• Coordinate leadership calendars, meetings, and travel arrangements
• Prepare meeting materials and anticipate scheduling needs
• Provide guidance on best practices and support continuous improvement
• Adapt to organizational changes
• Build relationships, deliver results, and uphold company policies and ethical standards
• Support claims oversight, quality assurance, compliance, process improvement, claims resolution, and risk management

Skills

Data analysis

Process improvement

Communication

Meeting coordination

Proactive problem-solving

Adaptability

Integrity

Relationship building

Customer service

Education

Associate’s degree in Business Management, Logistics, Computer Science, or related field

Tools

Microsoft Office

Calendar management tools

Job description

• Collaborate with managers, coworkers, and business partners on complex assignments


• Prioritize tasks and ensure deadlines are met


• Collect, analyze, and track data to support business solutions and identify trends


• Recommend training or process adjustments based on data insights


• Communicate progress, issues, and recommended resolutions to leadership and stakeholders


• Coordinate leadership calendars, meetings, and travel arrangements


• Prepare meeting materials and anticipate scheduling needs


• Provide guidance on best practices and support continuous improvement


• Adapt to organizational changes


• Build relationships, deliver results, and uphold company policies and ethical standards


• Support claims oversight, quality assurance, compliance, process improvement, claims resolution, and risk management

Requirements

• Associate’s degree in Business Management, Logistics, Computer Science, or related field OR 1 year’s experience in operations, retail, project management, or relevant area


• Proven ability to manage complex tasks by prioritizing deadlines and collaborating with various stakeholders


• Strong communication skills across teams and leadership


• Experience in data analysis and basic statistical methods


• Aptitude for process improvement and adapting to organizational changes


• Demonstrated integrity and commitment to company policies, ethics, and values


• Ability to coordinate schedules, meetings, and travel logistics for executive leadership


• Proactive problem-solving skills focused on business needs


• Preferred: Contact Center, Customer Service, Microsoft Office

Core Competencies

Demonstrates strong data analysis skills and the ability to recommend process improvements based on insights. Proficient in coordinating schedules and logistics for executive leadership while maintaining effective communication across teams.

Highest-signal resume keywords

• Data Analysis


• Process Improvement


• Strong Communication Skills


• Meeting Coordination


• Proactive Problem-Solving

Hard Skills

• Data Analysis


• Basic Statistical Methods


• Process Improvement


• Operations Management


• Project Management

Soft Skills

• Collaboration


• Adaptability


• Integrity


• Relationship Building


• Results Orientation

Industry Keywords

• Claims Oversight


• Quality Assurance


• Compliance


• Risk Management


• Customer Service

Tools & Technologies

• Microsoft Office


• Calendar Management Tools