Business Support Representative

First Student, Inc.; Provo, Northern (UT, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

First Student, Inc. in Provo, UT seeks an experienced administrative coordinator to support bid activities, finance processes, travel arrangements, and vendor coordination.

You will draft and track regional RFP/RFQ responses, manage post-award documentation, and ensure timely invoicing and payments to partners. The role emphasizes accurate record-keeping, compliance with safety standards, and collaboration with multiple internal teams to deliver services efficiently for student transportation

Qualifications

• 5+ years related experience.
• Excellent written and verbal communication skills.
• Excellent organizational and follow-up skills.
• Strong attention to detail.

Responsibilities

• Coordinate business support tasks including proposal development, revenue and cost recognition, travel, and trade show support.
• Compose, track, report, coordinate, and submit FirstAlt regional responses to RFPs and RFQs.
• Post-award contract management, including preparing documents to begin services (bonds, COIs, etc.).
• Manage regional revenue and cost recognition by handling customer invoices and transportation partner payments.
• Assist in reconciliation, expense report preparation, and review/approval of team expenses.
• Maintain paper and electronic filing systems for records, correspondence, proposals, and other needs.
• Department admin duties including inventory management and vendor orders coordination.
• Promote safety standards by coordinating with Safety and Compliance Manager to provide materials for student safety.

Skills

5+ years experience

MS Office proficiency

Written & verbal communication

Organizational skills

Attention to detail

Tools

Microsoft Office Suite

Job description

Primary Responsibilities:

• Responsible for coordinating business support tasks and other team needs including, but not limited to, proposal development, revenue and cost recognition, travel, and trade show support.
• Compose, track, report, coordinate, and submit FirstAlt regional responses to RFPs and RFQs.
• Post-award contract management, including preparing all required documentation needed to begin services (i.e.: bonds, COI's, etc.).
• Manage regional revenue and cost recognition by managing customer invoices and transportation partner payments.
• Assist in other processes such as reconciliation, expense report preparation, review and approve team expenses.
• Maintain paper and electronic filing systems for records, correspondence, proposals, and other business needs.
• Department specific administrative duties, including inventory management and coordinating vendor orders
• Safeguard First Student compliances and standards by promoting and maintaining safety standards through coordination with FirstAlt's Safety and Compliance Manager to provide materials necessary to ensure the safety of the student's entrusted in our care.

Minimum Experience or Skills Required:

• 5+ years related experience
• Proficient in Microsoft Suite applications
• Excellent written and verbal communication skills
• Excellent organizational and follow-up skills
• Strong attention to detail

Language Requirement

This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.