Business Support II

OrthoColorado Hospital; Lakewood (CO); On-site; USD 25,000 - 40,000; Full time

Job summary

OrthoColorado Hospital in Colorado's Lakewood region seeks a Business Support II to handle comprehensive receptionist duties, process information requests, and sustain precise administrative operations while upholding department standards and delivering outstanding customer service.

You will answer phones, welcome visitors, schedule patients, perform data entry and demographic verification, retrieve and file medical records, and communicate policies as needed in a fast-paced setting.

Qualifications

• High School Diploma or GED is required.
• Two years of administrative support experience is required.

Responsibilities

• Answer phones and greet visitors.
• Manage information requests and data entry.
• Schedule patients and maintain medical records.
• Communicate policies on collection and payments when appropriate.
• Support staff with reports and tasks as directed by supervisor.

Skills

Receptionist

Customer service

Data entry

Organizational skills

Education

High School Diploma/G.E.D.

Job description

Job Summary And Responsibilities

As our Business Support II, you will perform comprehensive receptionist responsibilities, manage information requests, and maintain precise administrative operations while upholding department standards and delivering exceptional customer service.

Job Summary And Responsibilities

As our Business Support II, you will perform comprehensive receptionist responsibilities, manage information requests, and maintain precise administrative operations while upholding department standards and delivering exceptional customer service. Every day you will answer phones, receive visitors, direct information requests, answer routine operational questions, perform data entry and demographic verification, schedule patients, assist professional staff, retrieve/file medical records, and communicate collection/payment policies as appropriate. To be successful in this role, you will possess strong organizational skills, meticulous attention to detail in data entry and record keeping, excellent communication abilities, and a commitment to providing outstanding service in a fast-paced environment.

• Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process
• Corresponds with customers, patients, and vendors using defined formats and procedures, via verbal, electronic, and written communications.
• Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.
• As assigned, prepares, collates, and distributes various reports in a timely and accurate manner.
• Works independently under general supervision.
• May complete or handle recurring department projects or one-time projects, as directed by supervisor.

Required

Job Requirements

• High School Diploma/G.E.D.
• Two (2) years of administrative support experience.

Where You'll Work

OrthoColorado Hospital is Colorado's only orthopedic specialty hospital and is designed specifically for the orthopedic patient. With such a specialized facility and team of experts, we have the utmost in experience and understanding of the needs of orthopedic patients � meaning better outcomes, increased patient satisfaction and a reduced risk of infection or complications. Located on the St. Anthony Medical Campus, OrthoColorado Hospital is a joint venture between physician investors and CommonSpirit Mountain Region. Our state-of-the-art facility features a 48-bed inpatient unit, including six intermediate care beds and eight operating rooms. All members of our team from pre-operative care through recovery and our in-patient nurses are specialty trained in orthopedics. Our surgeons are renowned for their talent, knowledge and experience in their orthopedic specialties and subspecialties. Having a team with a focused background and years of experience allow our employees to provide an unprecedented level of care, resulting in the best outcomes and experience for our patients.

Pay Range

$18.00 - $28.60 /hour