Business Support Analyst - Supply Chain Admin and Support

MD Anderson Cancer Center

Houston (TX)

Hybrid

USD 45,000 - 68,000

Full time

14 days+

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Benefits offered by this job

Employer-paid medical coverage from 30

PTO and holidays

Tuition Assistance Program

Pension and related retirement plans

Job summary

The University of Texas MD Anderson Cancer Center in Houston is seeking a Business Support Analyst within the Supply Chain Admin and Support department to serve as the primary business analyst and systems support for a complex portfolio of supply chain technology applications.

You will translate operational requirements into system configurations, testing plans, process documentation, and collaborate with operations, IT, clinical teams, and vendor partners to drive efficiency, data integrity,

Qualifications

Bachelor's Degree required in Healthcare, Finance, Business, Economics, or related field.
3 years of patient access, revenue cycle, clinical operations, or related experience; supply chain experience preferred.
Strong analytical skills, business systems knowledge, and requirements gathering experience.

Responsibilities

Maintain item master data in PeopleSoft and Tecsys SCM; process add/change requests.
Load and validate contract data in eProcurement systems; manage catalog prices.
Support inventory management systems and onboarding of new departments/locations.
Serve as SME for PeopleSoft SCM and Total Contract Manager; support help desk and reporting needs.
Develop BRDs for Tecsys WMS, Delivery, and SCM workstreams; document processes and SOPs.

Skills

Analytical skills

Requirements gathering

Testing experience

Cross-functional collaboration

Education

Bachelor's degree in Healthcare, Finance, Business, Economics, or related field

Tools

PeopleSoft SCM

Tecsys SCM

Total Contract Manager

Job description

The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. Within the Supply Chain Admin and Support department, the Business Support Analyst serves as the primary business analyst and systems support resource for a complex portfolio of supply chain technology applications that support inventory, warehouse, delivery, procurement, contract management, and operational workflows.

The Business Support Analyst translates operational requirements into system configurations, testing plans, and process documentation while supporting critical supply chain systems and stakeholders. The Business Support Analyst also serves as a subject matter expert across multiple platforms, ensuring operational efficiency, data integrity, and successful system performance. As a Business Support Analyst at UT MD Anderson, you will collaborate with operations, information technology, clinical teams, and vendor partners to support strategic supply chain initiatives.

The ideal candidate will possess a Bachelor's Degree in Healthcare, Finance, Business, Economics, or a related field and experience in patient access, revenue cycle, finance, accounting, coding, clinical operations, or a related area. Candidates should demonstrate strong analytical skills, supply chain experience, business systems knowledge, requirements gathering expertise, testing experience, and the ability to communicate effectively with cross-functional stakeholders.

Salary Range (Hourly Equivalent): Minimum $32.93 - Midpoint $41.11 - Maximum $49.28

Work Location: Hybrid Onsite/Remote

Typical Work Schedule: Monday - Friday 8a - 5p must be flexible to work outside of business hours.

Why Us?

At UT MD Anderson, this role directly supports critical supply chain technologies that enable efficient operational performance and support the institution's mission. The position offers opportunities to work with enterprise applications, drive process improvements, collaborate with diverse stakeholders, and build expertise in business analysis, systems support, data management, and healthcare supply chain operations while maintaining a balanced hybrid work environment.

Employer-paid medical coverage starting day one for employees working 30 hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

Responsibilities

Master Data Management

Maintain accurate and current item master file content in PeopleSoft and Tecsys SCM and process add/change requests within defined service levels.
Analyze purchase order transactions and recommend suppliers for online catalog or item master file enablement.
Maintain item dimensional and classification data to support inventory slotting and fulfillment operations.
Maintain the Institutional Item Master and coordinate item inactivation with clinical stakeholders based on utilization.
Develop queries, reports, and analyses that support item master file quality, and governance.

Contract Data Management & Group Purchasing Organization Administration

Research and analyze Group Purchasing Organization contract details and accurately load contract data into eProcurement systems.
Administer catalog management tools and evaluate supplier catalog price updates for approval or rejection.
Maintain Group Purchasing Organization and locally negotiated contracts in PeopleSoft.
Execute contract price validation processes to prevent purchase order and invoice discrepancies.
Support priority supplier price management activities in collaboration with Purchasing Services and stakeholders.

Inventory Management Support

Maintain inventory-related content and supply chain inventory applications in partnership with Materials Management and Consolidated Service Center operations.
Support onboarding of new departments and locations into inventory management systems.
Develop training guides and deliver end‑user training.
Serve as liaison between inventory management users and Information Security for system access authorization.

Application Support for PeopleSoft Supply Chain Management & Total Contract Manager

Serve as subject matter expert for PeopleSoft Supply Chain Management modules and Total Contract Manager applications.
Support the Supply Chain Help Desk through phone and email support activities.
Monitor batch processes, execute on‑demand jobs, resolve batch failures, and maintain scheduling processes.
Troubleshoot workflow errors, transaction processing failures, and reporting issues.
Develop and execute testing scripts for system changes and create PeopleSoft queries to support reporting needs.
Review business processes with users and document current‑state and future‑state requirements.
Participate in data mining, analysis, reporting, and key performance indicator tracking activities.

Warehouse Management System, Delivery Management & Business Analysis Support

Develop and maintain Business Requirements Documents for Tecsys Warehouse Management System, Delivery Management, and Supply Chain Management workstreams.
Facilitate and document requirements sessions with operations, information technology, and cross‑functional stakeholders.
Author, coordinate, and execute user acceptance testing scripts; document defects and manage retesting efforts through signoff.
Support system integration testing across connected platforms and track issue resolution activities.
Maintain readiness trackers and cutover checklists during transitions and stabilization efforts.
Document process flows, configuration decisions, standard operating procedures, and work instructions.
Act as the primary liaison between operational teams and technology partners regarding system issues, enhancements, and change management initiatives.
Perform other duties as assigned.

EDUCATION

Required: Bachelor's Degree Healthcare, Finance, Business, Economics, or related field.

WORK EXPERIENCE

Required: 3 years Patient access, revenue cycle, clinical operations, or related experience. or
Preferred: Supply chain experience.
May substitute required education with additional years of equivalent experience on a one to one basis.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

Additional Information