Business Support Analyst 3 - OFI SNAP (00179297)

Human Services, Department of; Atlanta (GA); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Flexible work schedule

Training opportunities

Retirement plans (401(k) & 457)

13 paid holidays

Vacation & sick leave

Telework opportunities (depending on岗位

Job summary

Georgia Department of Human Services in Atlanta seeks a Business Support Analyst 3 for OFI SNAP to develop and disseminate SNAP policies and procedures under broad supervision. You will write, revise, and distribute guidance used by state and county staff.

The role provides technical assistance, coordinates audits, and communicates with federal partners; travel may be statewide. A related degree and experience, plus proficiency with MS Office and GA Workday, are preferred.

Qualifications

• Associate degree in business or related field with 3 years' experience, or 1 year at lower level; substitution allowed.
• Preferred: Bachelor's in public/administration or business with 4+ years managing SNAP or related services.
• Two years as an Administrator with DFCS/OFI managing SNAP activities; strong policy knowledge.
• Proficiency in Microsoft Office, GitLab, IntelliJ, GA@WORK (Workday).

Responsibilities

• Develop, write, revise, and disseminate SNAP policies and procedures.
• Provide technical assistance and guidance to staff at various levels.
• Communicate state policies to federal partners and administer audits.
• Coordinate SNAP-related contracts, state plans, and training materials.
• Interpret and implement federal and state policy; travel statewide as needed.
• Review and approve data fixes and maintain knowledge of the Georgia Gateway system.

Skills

Microsoft Office Suite

GitLab

IntelliJ

GA@WORK (Workday)

Education

Bachelor's degree in public administration

Bachelor's degree in business administration

Tools

Administrative software

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title

Business Support Analyst 3 - OFI SNAP (00179297)

Agency

Department of Human Services

Job Requisition ID

JR0000006326

Shift

Day (United States of America)

Compensation Details

$72,600.00

Job Description

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Benefits

• Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Location

47 Trinity Ave. Atlanta, Georgia 30334.

Responsibilities

Job Description Pay Grade: L Under broad supervision, the SNAP Policy Specialist is responsible for developing, writing, revising, and disseminating policies and procedures for the Supplemental Nutrition Assistance Program (SNAP) using manual transmittals, email, and/or memorandums; providing technical assistance and consultation to OFI state, district, and county staff; communicating state policies and procedures to our Federal partners; and may administer or provide high-level support for various projects, grants, contracts, procedure implementation, and/or specialized functions.

Role and Responsibilities

• Develops, writes, revises, and disseminates policies and procedures for the Supplemental Nutrition Assistance Program (SNAP) using manual transmittals, email, and/or memorandums.
• Provides technical assistance and guidance to state, district, county office, and state vendor staff regarding the interpretation and implementation of SNAP program requirements.
• Communicates all State policy and procedures with our federal partners.
• Provides expert recommendations to the GA State Legislature, Community Partners, and other State programs on proposed SNAP regulations, policies, and procedures.
• Coordinates State and Federal SNAP Audits and Management Evaluation Review processes with State and Federal Agencies.
• Participate in formal management evaluation reviews of SNAP operations.
• Analyzes and interprets program data and reports to identify problems and error trends and provides solutions for program operations.
• Tracks, monitors, and manages statewide SNAP-funded contracts and state plans.
• Coordinates with the Training and Professional Development staff to develop training materials for SNAP program staff.
• Interprets and implements federal and State policy.
• Reviews and approves Gateway data fixes if they appear to be incongruent with approved policy or practice.
• Maintains knowledge of the Georgia Gateway system.
• Make recommendations for policy/procedure development and/or revision and advocate for changes as appropriate.
• Processes invoices and contracts for the SNAP Policy Unit.
• Performs other professional responsibilities as assigned, and statewide travel may be required.

Minimum Qualifications

• Associate degree in business or related field from an accredited college or university and three (3) years of experience related to area of assignment. OR One (1) year of experience required at the lower-level Business Support Analyst 2 (GSP131). Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Preferred Qualifications

• Bachelor's degree in public administration, business administration or a related area AND four (4) years of work experience in the management of the administrative support activities in the Supplemental Nutrition Assistance Program (SNAP) and/or other related human services programs.
• Two (2) years as an Administrator with DFCS/Office of Family Independence (OFI) managing Supplemental Nutrition Assistance Program (SNAP) activities.
• Strong working knowledge of SNAP policies and procedures.
• Strong proficiency in the use of Microsoft Office Suite, GitLab, IntelliJ, GA@WORK (Workday), and/or standard software applications typically used in a corporate office environment.

Additional Information

For more detailed information about the Georgia Department Human Services https://dhs.georgia.gov/

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary. DHS is an Equal Opportunity Employer If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: [e-mail]. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. Minimum Qualifications: Associate degree in business or related field from an accredited college or university and three (3) years of experience related to area of assignment; or one (1) year of experience required at the lower level Busi Support Analyst 2 (GSP131).--Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government Overview

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.

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