Business Solutions Manager

C2 GPS- Southern Nevada; Las Vegas (NV); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

Life Insurance

Short and Long Term Disability

Pet Insurance

401(K) with 100% Employer Match of up

Job summary

C2 GPS is seeking a Business Solutions Manager to oversee the Business Solutions department operations and guide staff within workforce development. You will mentor team members, manage budgets, and drive improvements in service delivery.

Ideal candidates have a Bachelor's degree with 5+ years of relevant experience, including 3+ years in supervision, plus bilingual English/Spanish is preferred. The role emphasizes strategic planning, compliance, and stakeholder collaboration.

Qualifications

• Bachelor's degree and five years of relevant experience, including three years of supervisory experience.
• Experience in workforce development and program management.
• Knowledge of federal, state and local guidelines and compliance.
• Strong communication, budgeting and data analysis skills.
• Proficient with word processing and spreadsheets; tech-savvy.

Responsibilities

• Advise, guide and mentor staff on service delivery to customers; provide training as needed.
• Prepare, design and implement budgets and monitor resources and performance.
• Evaluate service delivery systems and implement improvements.
• Align programs to the needs of dislocated workers and rapid response services.
• Perform other related duties as assigned.

Skills

Workforce development

WIOA

Business intelligence

Project management

Management techniques

Case management

Customer service

Interpersonal skills

Team leadership

Data analysis

Bilingual English/Spanish

Education

Bachelor's Degree in relevant field

Job description

The Business Solutions Manager oversees the operations of the Business Solutions department and guides staff within the workforce development area.

ESSENTIAL FUNCTIONS

• Advises, guides and mentors staff on the delivery of services to customers and provides support, technical assistance and training as appropriate.
• Responsible for the preparation, design and implementation of budget. To Include the prudent use of company resources, accounting of assets and monitoring performance to plan.
• Evaluates the service delivery system and develops procedures to improve service delivery and outcomes.
• Aligns service delivery programs to the unique needs of dislocated workers impacted by workforce reductions, layoffs or downsizing with rapid response services.
• Performs other related duties as assigned.

REQUIRED SKILLS & ABILITIES

• Knowledge of workforce development, WIOA, economic development, business intelligence and trends, and project management.
• Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge of principles and practices of effective case management, career counseling and job seekers transitioning to their next role.
• Knowledge of applicable policies and procedures to ensure compliance with federal, state and local guidelines.
• Knowledge of word processing, spreadsheet, technology and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skills, and detail oriented.
• The Business Solutions Manager is an influencer comfortable managing teams and communicating in-person, virtually and via email/writing.
• Can lead projects and business initiatives, develop strategies and deliver productive solutions.
• Ability to analyze and interpret information and data and provide relevant feedback for action.

EDUCATION AND EXPERIENCE

• Bachelor's Degree from an accredited university or college in a relevant field of study and five (5) years of relevant experience, to include three (3) years of supervisory experience.
• Additional relevant experience in a similar capacity may be considered in lieu of required education.
• Valid driver's license and proof of insurance with good driving record.
• Bilingual in English and Spanish strongly preferred.

COMPANY OVERVIEW

C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians and Nevadans. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers.

Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Nevada.

C2 GPS' guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.

Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together!

• Health Insurance
• Dental
• Vision
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• Life Insurance
• Short and Long Term Disability
• Pet Insurance
• 401(K) with 100% Employer Match of up to 6% of individual contributions

EEO/AA

C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications