Managing Director

C2 GPS- Capital Area Workforce; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match of up 

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

C2 GPS is seeking a Managing Director to lead the organization, steward strategies, and oversee budgets while ensuring high-quality customer service and compliance with required regulations. This role serves as the primary interface with partners, contracting agencies, and external parties.

The successful candidate will drive long-term goals, manage multi-programmatic operations, and develop leadership succession across mission-critical positions.

Qualifications

• Bachelor’s degree required.
• Graduate degree strongly preferred.
• Ten (10) years of relevant experience in workforce development or similar role.
• Seven (7) years of supervisory experience.
• Relevant work experience may be considered in lieu of required education.
• Valid driver’s license and proof of insurance with good driving record.
• Bilingual in English and Spanish preferred.

Responsibilities

• Develops and implements policies, procedures, strategies and directives to achieve exceptional customer service, quality service levels and reports on progress.
• Collaborates with the Executive Team to develop, implement and ensure that long-term goals and strategies are achieved.
• Designs, develops, and implements the operating budget to ensure adequate funding of workforce development programs.
• Designs, develops, implements, and monitors performance measures and initiates necessary change to meet goals.
• Leads and develops an effective management team and succession plan for all mission-critical positions.
• Ensures the delivery of services in compliance with federal, state, and local rules and regulations.
• Role-models the company values and ensures the vision, mission and values are adhered to by all employees.
• Recommends and implements strategic alliances with other organizations to benefit our customers.

Skills

Workforce development

Project management

Budget management

Leadership

Strategic planning

Customer service

Communication

Team leadership

Stakeholder engagement

Education

Bachelor's degree

Graduate degree

Job description

JOB SUMMARY:

The Managing Director is responsible for the overall management and accountability of the organization. This position develops and implements strategies, manages the budget, provides exceptional customer service, and handles human resources matters in compliance with established procedures while meeting all contractual obligations. This position is the primary contact between the company, the partners, the contracting agencies, and outside agencies.

ESSENTIAL FUNCTIONS:

• Develops and implements all policies, procedures, strategies and directives of the company and the contracting agency to achieve exceptional customer service, quality service levels and reports on progress.
• Collaborates with the Executive Team to develop, implement and ensure that long-term goals and strategies are achieved.
• Designs, develops, and implements the operating budget to ensure adequate funding of workforce development programs.
• Designs, develops, implements, and monitors performance measures and initiates necessary change to meet goals.
• Leads and develops an effective management team and succession plan for all mission-critical positions.
• Ensures the delivery of services in compliance with federal, state, and local rules and regulations.
• Role-models the company values and ensures the vision, mission and values are adhered to by all employees.
• Recommends and implements strategic alliances with other organizations to benefit our customers.

KNOWLEDGE/SKILLS/ABILITIES:

• Knowledge of workforce development, economic development, and project management with the ability to manage multi-programmatic, multi-locational public system.
• Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge with applicable federal, state, and local laws and regulations.
• Knowledge of national and local demographics; economic, labor and employment trends; and understanding of community and workforce development and education and how they all interrelate.
• Knowledge of word processing, spreadsheet, technology, and computer skills.
• Exceptional customer service, interpersonal skills, and leadership skills.
• Excellent problem-solving and critical thinking skills, strategic planning and organizational skill, and detail oriented.
• Excellent verbal and written communication skills.
• Ability to prioritize and concurrently manage multiple tasks.
• Ability to engage and empower employees while delegating authority.
• Ability to work with multiple and diverse stakeholder groups.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree required.
• Graduate degree from an accredited university or college strongly preferred.
• Ten (10) years of relevant experience in workforce development or similar role required.
• Seven (7) years of supervisory experience required.
• Relevant work experience may be considered in lieu of required education.
• Valid driver’s license and proof of insurance with good driving record.
• Bilingual in English and Spanish preferred.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPANY OVERVIEW:

C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers.

At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference.

Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work.

Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!

• Health Insurance (with low-cost options for employee-only plans)
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) with 100% Employer Match of up to 6% of individual contributions
• Dental
• Vision
• Life Insurance
• Short and Long Term Disability
• Pet Insurance

EEO/AA

C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.

Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training, selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.